OBJECTIVE
To secure a position using my experience in customer service and technology to positively assist clients, process information and aid in problem solving.
SUMMARY OF
QUALIFICATIONS
Tremendous organizational skills with attention to detail
Effective customer service representative and financial counselor
Positive problem solving skills
Proficient in Microsoft Office, EdExpress, EdConnect, Jenzabar CX and NCAA Compliance Assistant
EXPERIENCE
Assistant Director of Financial Aid, The University of Findlay, Findlay, OH January 2007- July 31. 2020
Counsel prospective and current students and parents
Administer federal and state grant and loan programs
Administer outside scholarship and grant programs
Award students based on the FAFSA and institutional policies
Administer the NCAA Compliance Assistant for athletic scholarships and financial aid
Financial Aid Student Loan Specialist, The University of Findlay, Findlay, OH, January 2006- December 2006
Administer Private and federal Parent Plus Loan Processes by certifying and disbursing loan funds
Counsel students and parents on college financing options
Coordinate Athletic Scholarship Offerings
Office of Admissions & Financial Aid Administrative Assistant, The University of Findlay, Findlay, OH August 1996-December 2005
Coordinate visit schedules for prospective student visitors
Input lead and inquiry data and processed admissions applications
Sent out student correspondences
EDUCATION
The University of Findlay, Findlay, OH
AA Degree, Financial Management, December 2012, 3.93 GPA
BS Degree, Business Management, May 2016, Magna Cum Laude
Bowling Green State University, Bowling Green, OH
Attended August 1978 –May 1979
VOLUNTEER AND
COMMUNITY INVOLVEMENT
Children’s Mentoring Connection, Board of Directors, 2009-2018
OASFAA Member (Ohio Association of Financial Aid Administrators) 2008-Present
Hancock Leadership Association, Class of 2006
United Way Committee, The University of Findlay, 1998-2006