OBJECTIVE

To secure a position using my experience in customer service and technology to positively assist clients, process information and aid in problem solving.

SUMMARY OF

QUALIFICATIONS

Tremendous organizational skills with attention to detail

Effective customer service representative and financial counselor

Positive problem solving skills

Proficient in Microsoft Office, EdExpress, EdConnect, Jenzabar CX and NCAA Compliance Assistant

EXPERIENCE

Assistant Director of Financial Aid, The University of Findlay, Findlay, OH January 2007- July 31. 2020

Counsel prospective and current students and parents

Administer federal and state grant and loan programs

Administer outside scholarship and grant programs

Award students based on the FAFSA and institutional policies

Administer the NCAA Compliance Assistant for athletic scholarships and financial aid

Financial Aid Student Loan Specialist, The University of Findlay, Findlay, OH, January 2006- December 2006

Administer Private and federal Parent Plus Loan Processes by certifying and disbursing loan funds

Counsel students and parents on college financing options

Coordinate Athletic Scholarship Offerings

Office of Admissions & Financial Aid Administrative Assistant, The University of Findlay, Findlay, OH August 1996-December 2005

Coordinate visit schedules for prospective student visitors

Input lead and inquiry data and processed admissions applications

Sent out student correspondences

EDUCATION

The University of Findlay, Findlay, OH

AA Degree, Financial Management, December 2012, 3.93 GPA

BS Degree, Business Management, May 2016, Magna Cum Laude

Bowling Green State University, Bowling Green, OH

Attended August 1978 –May 1979

VOLUNTEER AND

COMMUNITY INVOLVEMENT

Children’s Mentoring Connection, Board of Directors, 2009-2018

OASFAA Member (Ohio Association of Financial Aid Administrators) 2008-Present

Hancock Leadership Association, Class of 2006

United Way Committee, The University of Findlay, 1998-2006

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