Charlotte Bess, APRN-BC

Patton, MO 573-***-****

adf2cf@r.postjobfree.com linkedin.com/in/charlotte-bess-5b0074136

Family Nurse Practitioner

Team Leadership & Training Quality Patient Care

Dedicated and reliable nursing professional with over a decade of experience leading smooth clinical operations and driving positive patient outcomes. Proven history of managing sensitive and confidential information with appropriate professionalism and discretion. Technically sophisticated with strong analytical eye and track record of success implementing process improvements and optimization. Accomplished collaborator with advanced interpersonal skills, utilizing open channels of communication to effectively establish and achieve shared goals.

Medication Management

EMR Software Systems

Time Management

Regulatory Compliance

Evidence-based Care Practice

Cross-functional Collaboration

Resolving Patient Grievances

Process Optimization

H&P and Medical Clearance

Lab Evaluation / Interpretation

Professional Integrity

Advanced Patient Assessment

PROFESSIONAL EXPERIENCE

FNP-BC 2019 – Present

Advanced Pain Centers Cape Girardeau, MO 2/2019 – Present

Assess patient histories while navigating new charting system to accurately diagnose and treat wide ranging health concerns. Maintain several patients per hour, coordinating and completing any necessary tests, procedures, and medications. Educate patients regarding prescriptions and treatments to ensure transparent communication of care strategies.

Key Accomplishments:

Foster trusting relationships by identifying and addressing individual needs, consistently delivering top-tier standards of patient care.

Demonstrated strong ability to adapt to new environments, quickly grasping unfamiliar policies and systems to ensure seamless daily workflow.

TELEHEALTH ICU RN 2015 – Present

Barnes Jewish Hospital Brentwood, MO 2/2018 – Present

Mercy Virtual Care Center – St. Louis Chesterfield, MO 2/2015 – 4/2017

Utilize digital healthcare tools including telehealth cameras and electronic medical records to efficiently perform rounds. Recognize at-risk patients and situations of potential decline to instigate proactive interventions. Regularly confer with physicians and bedside nurses to ensure comprehensive patient care.

Key Accomplishments:

Prioritized continuous process optimization and positive patient outcomes; monitored trends and acuity scores to identify underperforming areas and implement reliable alternatives.

Primary point of contact for go-live implementation of EICU program at associated rural hospital.

Streamlined analysis of patient acuity by supporting research and development of automated assessment software; evaluated data and delivered feedback to effectively enhance alert system capabilities.

RN / ICU RN / QUALITY MEASURES FACILITATOR / NURSING SUPERVISOR 2007 – 2017

St. Louis University Hospital St. Louis, MO 4/2017 – 11/2017, 1/2011 – 2/2015

St. Bernard’s Medical Center Jonesboro, AR 3/2008 – 12/2010, 12/2006 – 5/2007

Missouri Baptist Medical Center St. Louis, MO 9/2007 – 3/2008

Mineral Area Medical Center Farmington, MO 6/2007 – 9/2007

Managed treatment encompassing medical and psychiatric, pre-existing and emergency health concerns. Compiled accurate and complete documentation of patient information and vital signs, monitoring all symptoms and potential changes in patient conditions. Oversaw training and education of new staff and graduate students, directly managing clinical operations during night and weekend hours. Orchestrated referrals as required to ensure appropriate levels of care. Departments included Level 1 trauma ICU, acute care, behavioral health, medical/surgical, home hospice, hospice house, and orthopedics management.

Key Accomplishments:

Established as Quality Measures Facilitator at St. Bernard’s; secured significant reimbursement for facility through extensive chart audits and primary acute care core measure process optimization.

Stepped in as interim manager to support ortho medical-surgical floor on top of existing duties.

Active Shared Governance Committee member at St. Louis University Hospital, proactively striving to reduce facility-acquired infections with increased hygiene and sanitizing stations.

Operated as Float Pool / Critical Care Floor ICU RN, demonstrating extensive leadership skills, time management, and adaptability to escalated clinical situations.

LPN 2005 – 2006

Modelevsky Oral and Maxillofacial Surgery Jonesboro, AR 4/2006 – 12/2006

Arkansas Methodist Medical Center Paragould, AR 5/2005 – 5/2006

Prioritized quality patient care while providing critical support to orthopedics department, rehabilitation, telemetry, CCU, ER, and post-partum OB units. Administered conscious sedation and conducted pre-procedure nerve blocks and peri-procedure sutures. Gathered and assessed patient histories to inform appropriate outpatient and OR suite services. Accurately and efficiently tracked patient data to ensure optimal treatment.

Key Accomplishment:

Performed critical operational tasks typically associated with more advanced personnel; obtained ACLS certification as float pool LPN, entrusted to operate in ICU and ED settings.

EDUCATION & CREDENTIALS

LICENSES AND CERTIFICATIONS

RN, BSN, MSN, FNP, BLS, ACLS, CCRN

Family Nurse Practitioner – St. Louis University, School of Nursing 2018

Bachelor of Science in Nursing – Central Methodist University 2010

Associate of Science in Nursing – Black River Technical College 2006

Associate of Arts, 2003 Diploma, 2005 – Dean’s List, Academic Allstar Award, Phi Theta Kappa Honor Society

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