Office Customer

*

ABHINIDHI LAMBA

B-**/****, St.No.*, Durga Puri, Haibowal, Ludhiana, Punjab, 141001

+91-988******* ******************@*****.***

OBJECTIVE

A highly organized and hard-working individual looking for a responsible position. EXPERIENCE

eClerx Consultancy (Chandigarh)

Junior Analyst June 2017 to December 2017

§ Resolve Customer queries and Complaints

§ Troubleshooting of technical issues related to customer's services

§ Assist the customers on queries regarding their Products and Services via voice

§ Ability to analyze information and evaluate results to choose the best solution and solve problems Indigo Airlines

Cabin Attendant December 2017 to Present Date

§ Checking the condition & provision of emergency equipment

§ Demonstrating emergency equipment and safety procedures

§ Producing written flight reports after completing a journey

§ Assisting passengers to their seats and providing special attention to certain passengers, such as the elderly or disabled

EDUCATION

Education Level Board/University Year of Passing Percentage 10th

CBSE / Kundan Vidya

Mandir Sen. Sec. School

2011

86% / 9 CGPA

12th

2013

65.6%

2

CBSE / Kundan Vidya

Mandir Sen. Sec. School

BTech (CSE)

Punjab Technical

University

2017

65%

TECHNICAL SKILLS

§ Operating systems (Windows / MacOS)

§ Office suites (Microsoft Office, G Suite)

§ Presentation software (PowerPoint, Keynote)

§ Communication and collaboration tools (Slack, Skype, etc.) SOFT SKILLS

§ Highly adaptable, positive, resilient and open to new ideas

§ Relationship-builder with excellent interpersonal skills

§ Empathize with people and able to rapport with a diverse workforce in a multi-cultural environment.

§ Committed to excellence and success

§ Loyal and dedicated employee with an excellent work record

§ Fluent in English

§ Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts.

Contact this candidate