Civil Engineering Engineer
Resume:
Chiemelu Emeanu
Civil Engineer
Ikeja, Lagos
************@*****.***
Confident and highly organized individual dedicated in providing a high level of value and assistance to the needs of people. Bachelor of Engineering graduate who is self motivated, hardworking and possesses impeccable negotiation and persuasive skills. I am committed and would like to assists clients and organizations set goals, gain insights into their particular needs and create solutions.
Skills
Project Management
Documentation and control
Telephone etiquette
Clients Relationships
Administrative support
Customer relations and communications
Work History
2019-08 – 2020-07 Project Assistant
Ezom Global Services, Ajao Estate, Lagos State
Complied reports and recorded activities for projects as part of comprehensive, compliance-driven recordkeeping strategies
Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands
Managed quality and client deadlines by working closely with staff to maintain adherence with project requirements.
Delivered top-notch administrative support to office staff, promoting excellence in office operations
Created and updated physical records and digital files to maintain current, accurate and compliant communications
2018-11 – 2019-08 Customer Service Representative
Multi Choice Group, Ikeja, Lagos
Responded to customer requests for products, services and company information
Educated customers on promotions to enhance sales
Provided information to customers regarding Bouquets charge card loyalty program and helped to open an activate new accounts
Collected customers feedback and made process changes to exceed customer satisfaction
Recovered disconnected customers by persuading them with contents and wide variety of channels resulting in 64% recovery
Education
2013-02 – 2018-07 B. Eng: Civil Engineering
Chukwuemeka Odomegwu Ojukwu University – Anambra State
2019-09 – 2020-12 Health, Safety, Security & Environment
Accomplishment
Collaborated with team of 12 in the development of Building finishing.
Supervised team of 12 staff members to achieve top-notch finishing of a building within estimated period
Involved in a Regionalization campaign to identify with customers who are not proficient in English Language to provide them the best services using Igbo language.
Languages
English
Igbo
Software
Word, Excel, Spread sheet, Power point
Interests
Meeting People
Problem solving & solution-oriented discussion
Travelling
Referee
Available on request
Contact this candidate