Kelly Wright EXPERIENCE
Queens Medallion Leasing, Long Island City, NY — Administration August 1995 - February 2010
● Established and maintained effective communication system
● Ensured consistent and comprehensive client protection
● Monitored basic ongoing expenses and billing
● Cultivated strong working relations with other industry executives
● Trained and developed new staff
● Handled telephone inquiries
● Planned and monitored regulatory operations
● Organized calendars and meetings
● Documented business requirements, functional specifications and training
procedures
● Built and maintained lucrative relationships with clients
● Understood client needs and goals while educating them on industry
updates
Pier 1 Imports, Huntington Station, NY — Sales associate/ Cashier March 2010 - August 2015
● Reviewed sale price and operating costs
● Dispensed guidance and direction to carry out and meet daily goals
● Ensured deliverable were put out on schedule
● Ensured exceptional client service and quality product offerings
● Handled customer transactions at the register
● Helped in training new staff
● Monitored pricing and sales
● Ensured work was accomplished in a safe manner in accordance with
established operating procedures and practices
● Trained and supported new users during new system implementations and
upgrades
Freelance Services, Astoria NY — Personal Assistant/Cleaning services
August 2015 - February 2020
● Ensured all cleaning duties were properly attended to, to clients standards
● Answered phone calls while client was at work and took messages
● Kept stock of all products necessary for the household
EDUCATION
G.E.D Acquired in 1990
Monroe College, Bronx NY — Credits towards ass