Business Analyst

716-***-**** KAVYA ANANTHA RAO ********@*****.***

EDUCATION

• University at Buffalo, The State University of New York, Buffalo, USA Master in Engineering Sciences (Data Science), Aug 2019 - Aug 2020 (GPA-3.7)

• Dayananda Sagar College of Engineering, Bangalore, India Bachelor of Engineering, Medical Electronics, Aug 2011 - Jul 2015 (81%) EMPLOYMENT

Kore.ai, Business Analyst Intern, United States of America Jun 2020 – Aug 2020

• Analytics and reporting for improving customer experience

• Chatbot development to create surveys and integrate with customer bots

• Analyze business processes, document project plans and application usage Cognizant Technology Solutions, Associate, India Nov 2015 – Jun 2019

• Developed SQL code, mappings, workflows, packages and reports, SAS analysis, testing, post-production support

• Analyzing issues in existing system, providing timely resolution, and enhancements

• Requirement gathering, analysis, and creating design documents

• MIS Transformation (Marina Bay Sands): Analyze SAS reports for data modeling and data migration (SAS to SQL) of casino data through SSIS packages.

• Wyndham Vacation Ownership & Wyndham Hotel Group: Created simplified operational data store (sODS) system to provide operational reporting capabilities, handled critical processes like reservation, stay, commission for the hotel group

• Realogy Franchise Group: Generated reports for the real estate agents and enhanced the system by modifying about 200 reports to have dynamic functionality and migrated data objects and modified the billing process ACADEMIC PROJECTS

• New York Stock Exchange: Predict future stock prices using Holt-Winters method for time-series data and determine companies that might get bankrupt using Altman Z-score. ‘R’

• GooglePlayStore Apps: Exploratory Data Analysis to understand the most significant factors that app developers should consider while developing a new app. Python and SQLite

• Brain Tumor MRI Classification: Classify the brain MR images to detect the presence of tumors by implementing Convolutional Neural Network (CNN). Python

• Diagnosis of COVID-19 and its Clinical Spectrum: Obtain meaningful patterns and insights, and determine if suspect is positive or negative for COVID-19, etc. by implementing unsupervised algorithms. ‘R’

• Movie Genre Prediction: Build a multivariate classification model to predict genres associated with a movie. Logistic regression was used to implement the required functionality. Pyspark, Python

• TinyHub (Course Enrollment Website): A database system created to maintain the details of the students, professors, departments, programs, courses offered and grades. ER Diagram and MySQL

• Speaking Spectacles: A wearable device for the visually impaired in the form of spectacles to read non-Braille documents. LANGUAGES AND TECHNOLOGIES

• Reporting tool: SQL Server Reporting Services (SSRS)

• Analytical and ETL Tools/Software: SAS, Informatica, SQL server integration services (SSIS)

• Programming Languages: MATLAB, Python, R

• Database Languages: MySQL, Microsoft SQL Server, Oracle, Postgres, SQLite, XML

• Data Visualization and Storytelling Tools: Tableau, Excel, Matplotlib/Seaborn using Python, GGplot using R

• Other skills: Data Preparation and Analysis, Machine Learning, Anomaly detection, Statistical Data Mining, Big Data, Hadoop, Spark, Data Modeling

ADDITIONAL CERTIFICATIONS AND AWARDS

• Machine Learning, Stanford University

• Customer Analytics & Operations Analytics, University of Pennsylvania

• Fundamentals of Visualization and Essential Design Principles for Tableau, University of California (Davis)

• Awarded with Silver medal from Visvesvaraya Technological University on achieving fourth rank

• ‘Rising Star Award’ in 2016 for remarkable performance as a fresher at Cognizant Technology Solutions

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