Peeta Young

*** ********* *********, ** ***** 479-***-****

adf1m1@r.postjobfree.com

Objective:

Self-motivated individual seeking a position that will enable me to contribute to the

company’s success by utilizing my knowledge and culture of the company, problem solving,

communication, customer service and associate advocacy skills while making a positive difference in the lives of others.

Education:

Northwest Arkansas Community College (May 2011-May 2015)

Bentonville, AR

Mtn. Home High School (2004)

Mtn. Home, AR

Experience:

WestRock Rogers, AR March 2018-Present

Account Representative/Customer Service

Support customers with the product creation, production, logistics and billing to make their company a success.

Create and produce inventory reports.

Track deliveries

Create CIS for Customer Issues

Advocate for my customer when need arises

Communicate between Customers, Production and Shipping

ICreative Bentonville, AR January 2017-March 2018

Project Manager Visual Merchandising January 2017-Present

Compile creative concepts as well as deliverable needs for Seasonal, Fuel and Services presenting to design and copy writing teams enabling creation of signage for Walmart stores and fuel stations.

Preside over creative collaboration and creation

See creative deck through legal, merchant and marketer approval processes

Oversee the production and art turnover to print companies

Create, manage and execute timelines to ensure accurate on time delivery and set of store signage

Ivie & Associates Bentonville, AR May 2013-December 2016

Project Manager Social Team May 2013-December2016

Management of Walmart Facebook and Twitter accounts

Accept supplier requests from Walmart portal for creation of marketing content

See creative content through Legal and Marketing approvals

Execute publishing of creative content on Walmart’s social platforms nationwide

Ensure content supports project objectives and meet company as well as creative

standards

Project Manager Walmart MOMS October 2014-2016

Create marketing activations to present to content creators for Walmart MOM Bloggers

Review Walmart MOM blogs for accuracy, details and marketing alignment

Provide support to Walmart suppliers and marketing team for blog contacts and

content

Track compensation requirements

Record meeting with intent for after meeting follow-up

Walmart Stores Inc. Bentonville, AR 1996-May 2013

Administrative Assistant to Sr. Director of Marketing March 2011-May 2013

Supports Sr. Director of Marketing in daily tasks.

Organize, schedule and facilitate meetings

Plan and schedule travel

Process expense reports

Work as a team to support the Marketing floor

Benefits Customer Service Representative September 2009-March 2011

Provide assistance to external as well as internal associates regarding benefit needs.

Educated associates as to existing health insurance coverage as well as any changes to the plan.

Provided excellent customer service to both internal and external associates

Organized and facilitated team meetings and events.

Provided assistance to trainers and trainees while in their training class

Customer Service Representative-provided assistance to internal and external

associates.

Pharmacy Representative-provided assistance regarding associate’s pharmaceutical needs.

Benefits Training Coordinator-facilitated new hire and developmental training classes.

COBRA Specialist-prepared COBRA reports, enrolled COBRA enrollees, and processed payments

Benefits Coach-managed a team of 12 representatives by supporting their questions and concerns, human resource issues and training and development.

Logistic Advocacy Representative-Supported the Distribution Centers with any benefit issue that they may have had. Worked every avenue to produce a solution that was fair and just for the associate while staying within the guidelines set by the company.

Qualifications

Supervisory experience

Facilitation of Training classes

Multi-task oriented

Human Resource experience

Results driven

Strong verbal and nonverbal communication skills

Excellent customer service skills

Microsoft Office-Excel, PowerPoint, Word, Outlook

Knowledge of the Wal-Mart Culture

Strong sense of advocacy

Knowledge of daily use of the KIWI System

Knowledge of Factory Floor Feedback System

Knowledge of PCS application

Contact this candidate