Executive Housekeeping

KARPAGAMBABU

Contact:994******* E-Mail:

**************@*****.***

SENIORASSOCIATE–OFFICESUPPORT

GAINCredit(FormerlyGlobalAnalytics)

PROFILESUMMARY

Morethan11yearsofexperienceinFacilitiesManagement&GeneralAdministrationwhereIhavedemonstrated leadershipqualities,problemsolvingandexpertise.Mykeyresponsibilitiesare,

-InfrastructureManagement/AMCs -MIS -CafeteriaManagement

-CostSavingInitiatives -VendorManagement -FireandSafetyManagement

-ClientRelationshipManagement -Internal&ExternalEventCo-ordination -HKManagement

-GuestHouseManagement -TeamLeadership -OfficeSecurityManagement

Excelsinformulatingandimplementingcorporateadministrativepoliciesintheorganisation;ensuredmanagement andupkeepofcomplexasperofficestandards

Preparedepartmentalbudgetandcloselymonitoringbudgetv/sactual

Pivotalinconceptualizingandimplementingmeasures/modificationsintheoperatingprocedurestooptimize resourceandmanpowerutilization

Ledperformancebottlenecksandtookcorrectivemeasurestogetdesiredorganizationaloutcome;managedday-to- dayadministrativeactivitiesinco-ordinationwithinternal/externalagenciesforsmoothbusinessoperations

Proficiencyinmanagingthewidespectrum ofadministrativetasksincludingvendormanagement,security,travel- deskmanagement,maintenanceofofficeequipment,housekeeping,fleet&assetsmanagement

Exhibitedacumeninplanning,directing&coordinatingvariousautomationprogramsandinitiativestoensurethatal unitactivitiesareintegratedinlinewiththeoveralmission,goals&policiesoftheorganization

Recognizedforoutstandinginter-personal,problem solving,team buildingandnegotiationskils;aneffective communicatorwiththeabilitytorelatetopeopleatanylevelofbusinessandmanagement WORKEXPEREINCE

GAINCredit(FormerlyGlobalAnalytics)as

SeniorAssociate–OfficeSupport

GrowthPath:JoinedasExecutive–AdministrationandrosetothepositionofSeniorAssociate–OfficeSupport Oct’16toTillDate

Certification:

SuccessfulycompletedtheLeanSixSigmaYellowBeltCertification(QCP–QualityCertifiedProfessional)

SuccessfulycompletedtheInternalAuditorCertificationCourseandcertifiedasanInternalAuditor CafeteriaManagement:

Identify/Implementnewfoodbenefitsforemployees

IdentifyCafeteriaVendors

KeeptrackoffoodTestreport/Foodwastagereport/UpdatingWeeklyFoodmenuonSharePointfolder

MaintainingstocksofVendingitems&Pantryitems

MISReportingandvalidationonBeverages(InfusedWater,Tea,CoffeevendingMachineetc.,)

Daily/MonthlyFoodProjection,checkingofregisterandupdatingofMIS

WeeklyFoodMenuFinalizationwiththevendorsandcommunicatingtoEmployees(Chennai)

FoodSurveyReport

OrganizeandMonitorFoodFestivals

GeneralAdministration:

AttendancetrackofSupportstaff(OfficeAssistant,Housekeeping,CompanydriversandSecurityguards)

SetupnewofficelocationforinBangalore&Noida.

Takingcareofalofficeasseti.e.(AC,UPS,TelephoneEPABX,FireExtinguishers,GYM Equipment’s,Modular Furniture,FireAlarmSystem,PestControl&AirtelPRI&OfficeMobiles)

Scrapmaterialin&outdocumentation&management

OrganizingIDcards&BusinesscardsforInternalEmployees

ManageInductionKitforthenewJoiners

HKManagement:

DrawingupashiftrotationforHKStaff

HiringandTrainingforHKStaff

Stocktakingandorderingcleaningequipment,linenandroomsupplies

Checkingforfaultsordamageandarrangingrepairsandroutinemaintenancework

Managingbudgetsandeffortstocontrolcosts

Monitoringthestaffworktohealthandsafetyrules

MaintainingAttendanceforHK

Officesecuritymanagement:

Handlingtheteamofassistantsrelatedtosecurity

Identifying,instalingsecuritymeasuresaspertheauditandofficeguidelines

Settingupaccesscontrolsystemsinrequiredarea

Trainthesecurityworkmenontheprocedure’s&Controlmeasures

In-chargeofCCTVcontrolroom,CCTVsurveilancecamera,attendancemanagementandfiresafetyequipment

MaintainingAttendanceforHK

ISMSandPCIAudit:

KeystakeholderofISMSandAuditprocessforbothinternalandexternalaudits

CCTVbackupfilemaintenance:Accesscontroltorestrictedusers;Physicalsecurityetc.,

Trackseparaterecordsforinwardasset,outwardasset,anyofficeequipmentmovement,assetnumberingand categorizeinlinetoISMSandPCIauditguidelines

IdentifiedNCandObservationsarereportedtotheManagementandcorrectivecontrolmeasureareimplemented FacilityManagement:

TrackrecordofOfficeEquipmentandsharebasisthebusinessrequirements

StockmaintenanceofofficeStationeryfordailyuse,learninginitiatives,offsitetrainingetc.,

Ensureon-timelogisticsupporti.e.deliveryofdocuments,chequesetc.,

Maintainticketingsystemforalfacilitiessupport

PettyCash&Advancehandling

Handlingmonthlyinvoiceprocessforvendors

OtherActivities:

ArrangingTownHalMeetforcompanystaffmorethan500peoplebycoordinatingwithIT&Systemsand stakeholders

ArrangefacilitiesrequiredforOfficePartiesincludingtransportationfromofficepremisetohotelandhome-dropfor alemployees

Arrangingminiconferencesetupscompanymeeting/boardmeetings

Eventsandothercelebrations

FinalizeandProcureonDiwali&Annualgiftdistribution

CoordinatingwithAirtelforMobile,Dongle&PRIconnection,surrenderformalities,verificationofbils,payment folow-upandchangetheschemeforcostbenefits

PREVIOUSEXPERIENCE

MicrosoftIndiaPvtLtd

Executive–FrontOffice

Jul’15–Sep’16

EmployeesRelationresponsibilities:

MaintainedEPABXSystem,TelephoneInstrumentsandExtensionLines,providingnewTelephone/Mobileconnection, surrenderformalities,verificationofbils,paymentfolow-upandchangetheschemeforcostbenefits

GuestRelations,ClientVisits,Vendor&ServiceProviderInteractions,Travel&HospitalityrelatedServices

TakingcareofalkindsofprocurementrelatedtoAdministration/ITandFinanceteam

HandlingStationery&PrintingitemsforInternalCustomers

ArrangingBoardroombookingsfortheInternal&ExternalTeammeetings

HandlingClientVisit

Monthlybilingprocessingtofinanceandhandingoverthechequestovendors

Assigningofinternalcustomerscomplaints/ServiceRequesttotherespectiveexecutives

TakingcareofCafeteriarequirements(Lunch/Snacks&CoolDrinks)

Takingcareofalkindofprocurementrelatetoadministration

TakingcareofInternal&ExternalCourier

InchargeofPantryServices

InchargeofSoftServices

InchargeofPettyCashhandling

MIS/AttendancereportsaregeneratedfromMMSforPerformancecheckandsalarydetails

HandlingHotelreservation,Flightbooking,travelarrangements

Attendanceismaintainedforcontractemployees

Coordinatingwithotherofficesandotherdepartmentsfortheeventprogram SyntelPvtLtd(Consultant)

FrontOfficeExecutive

Dec’14–Jul’15

CSSCorpPvtLtd

FrontOfficeExecutive

Feb’07–Aug’12

eFundsPvtLtd(FISProvider)

FrontOfficeExecutive

Jan’03–Jan’07

EDUCATION

MSCPsychology–UniversityofMadras-2006

BSCPsychology–SIETCollege–Teynampet–2001

12thStd–LadiesSivasamyGirlsHigherSecondarySchool-1998 10thStd–St.Raphael’sGirlsHigherSecondarySchool-1996 PERSONALDETAILS

DateofBirth:17thJuly1981

Address:No:32/24,BhemannaMudaly1stStreet,Alwarpet,Chennai–600018 LanguagesKnown:TamilandEnglish

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