Iseries Programmer/Support Analyst/Consultant

Michael J. Griggs

Iseries Programmer/Support Analyst/Consultant

Email: ***********@*****.*** Phone: 801-***-****

Objective:

Seeking long-term, progressive position with benefits. where I can contribute my expertise within the Information Technology Industry.

Professional Experience:

As a Senior Programmer Analyst, I have been responsible for performing analysis, development, and maintenance of in-house developed software, as well as purchased third party software on the IBM I on power series.

Developed structured programming code using specific language skills. Perform unit testing of new or revised software as well as produce detailed program documentation. Provide user training and support.

Provide level two support to client base.

Effective in multi-tasking, troubleshooting and resolving issues. Communicate effectively with individuals as well as being a team player. Self-sufficient and able to utilize judgment and initiative in solving problems. Dedicated employee working nights/weekends when phoned with a problem, providing immediate technical support.

Proficient in RPG3, RPG IV, ILE, CL, CLLE, DFU, SDA, RLU, SQL, HTML Free-format RPG

DDS, DDL and DML

Strong Embedded SQL skills

Sub Procedures and Stored Procedures

iSeries Navigator

Working knowledge of Web Services, SFTP and IFS IBM Certified Operator System I v5.70.10 Employment History and Accomplishments:

Cabinetry By Karman Murray, UT 06/18-10/19

Programmer Analyst

Developed new truck loading application. This application allows the shipping department to identify items ready to ship to clients per given order number. Assign the items to trucks routed to the client location. Scan those items as they are loaded. Alert the the shipping staff if a scanned item does not belong on the assigned truck. Generate a shipping manifest showing all scanned and un-scanned items. This allowing the shipping department to ensure all ordered items are loaded to the assigned truck. Also developed a web application to allow customers to view their open orders, and all items that are a part of the open order.

These tasks were completed using RPG3, RPG IV, ILE, CL, CLLE, DFU, SDA, RLU, SQL, HTML Vision Solutions SLC, UT 2/07-2/18

Technical Support Analyst II

Provide technical support to clients using the iTERA and MIMIX HA products. This involves taking client calls and assisting in resolving questions and or technical issues in the use of the iTERA and MIMIX High Availability products. This is done either on the phone, Webex, Gotomeeting or VPN to the client box. These products allow clients to replicate company critical data from their primary iSeries to one or more backup iSeries. These products also allow the clients to fail over to their backup device in the event their primary machine is no longer available, thus allowing them to continue processing their daily business with a very minimal down time. Using IBM’s journaling and remote journaling processes in conjunction with the iTERA and MIMIX application programs.

Accomplishments at Vision Solutions:

I have been able to gain the knowledge and ability to provide first level technical support to a large client base on a very sophisticated and highly technical HA application set. Cabinetry By Karman Murray, UT 11/05-2/07

Contract Programmer Analyst

Accomplishments at Cabinetry By Karman:

Developed an auto import process, where the parent company sends an order request via a comma delimited file, which is copied to the IFS drive on the AS/400. The process then captures the file and runs through an order creation process, validating the order data and notifying the end user. Extensive knowledge of the JMAS software package. This package is a manufacturing package that is used to define, order, and schedule the building of custom cabinetry, as well as all accounting functions, including AR/AP/GPL. I generated several custom reporting programs that allow the company to track and verify cabinets at each stage of production. Created and auto receiving process that adjusts the inventory for materials received for a generated purchase orders. This process is done when a shipment of raw materials is received from the parent company, along with an electronic file; the data is verified against the actual shipment invoice and updated in to the system. These tasks were completed using RPG3, RPG IV, ILE, CL, CLLE, DFU, SDA, RLU, SQL, HTML Union Pacific Railroad Employees Health Systems (UPREHS) SLC, UT 10/97-11/05 Senior Programmer Analyst

Accomplishments at UPREHS:

Redesigned and re-wrote the Eligibility Tracking System. This system is used to track and maintain active Union Pacific Health members, as well as pensioners, and Medicare spouses. This system is integrated to the CAPS claim system, Mail order pharmacy system, and Customer service system, UPREHS uses the Strategi software package from Advanced Business Link, which is uses high speed messaging to load and administer web pages. I created a web interface to then Eligibility Tracking System using the Strategi package that allows the current members to enroll on line, receive a password and user Id, and then access their personal insurance information, to check on claim status, and prescription history, etc. Developed and maintained web pages, using HTML and JAVA scripting using Macromedia Dreamweaver and other Macromedia products. These tasks were completed using RPG3, RPG IV, ILE, CL, CLLE, DFU, SDA, RLU, SQL, HTML Assist Cornerstone Technologies SLC, UT 1/94-10-97 Programmer Analyst/Consultant

Accomplishments at Assist Cornerstone Technologies: Developed a complete time management system, to track both project and employee hours for billing and accounting purposes. Developed a transmission receiving and processing system for Wasatch Service and Supply Company, a client company.

These tasks were completed using RPG3, RPG IV, ILE, CL, CLLE, DFU, SDA, RLU, SQL, HTML GTE Health System SLC, UT 5/89-1/94

Programmer Analyst

Accomplishments at GTE Health Systems:

Redesigned and re-wrote the Order Communications clinical System, for over 100 U.S. and U.K. hospital clients. Using RPG, CL. Direct and supervise between 1 and 4 contract programmers, also assisted in technical training of programmers and programming trainees.

These tasks were completed using RPG3, RPG IV, ILE, CL, CLLE, DFU, SDA, RLU, SQL, HTML Education:

High School Diploma, Mountainwest Computer College of Business & Technology SLC, UT 82-83 I completed a comprehensive programming curriculum, as well as have kept up my education with the modifications of the programming industry standards. Attended Davis Applied Technology College, Kaysville, UT Visual Basic and Visual Basic.net, some Java script, HTML. I am currently learning some of the newer programming languages. References:

Gary Barker work colleague/friend 801-***-**** 25 years Rick Hager work colleague/friend 951-***-**** 13 years Jan Taylor former boss/friend 801-***-**** 13 years Mark Bradley friend 801-***-**** 6 years

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