Tina Brothers

*** ******** ******

Kissimmee, FL 34741

804-***-****

adf194@r.postjobfree.com

Personal Profile

Extremely dedicated and highly motivated information technology specialist.

Education

American Public University - Online

Bachelor of Science in Information Technology - 2019

John Tyler Community College – Richmond, VA

Associate of Arts - 2013

Work Experience

United Health Call Center - August 2016-Present

Troubleshooting web and mobile applications

Answer phones and help the members with issues that might arise with their prescription medications

Order medications for members via the mail order system

Walt Disney World – 2014-2016

Magic Kingdom–Quick-Service

Managed Money of Cash Registers

Greeted guests

Universal Studios – Attractions - 2015-2016

Greeted guests and Situated guests on ride vehicles

Make sure safety procedures are followed

Amazon Fulfillment Center – 2012-2014

Picked and Packed orders for customers

Worked on solving problems with customer orders

Walt Disney World College Program – 2011-2012

Epcot and Magic Kingdom Quick Service

Managed money of cash registers

Greeted Guests

Served Food to Guests

Harvey’s Smokehouse BBQ – 2009-2010

Cashier/Server

Catered parties

Prepared food in the kitchen

In A Rush Pizzeria – 2006-2008

Cashier/Server

Responsible for the handling of money

Miami Dade College – 2005-2006

Community Service Representative

Scheduled and organized meetings

Worked with a variety of computer programs

Helped students with their community service hours and activities

Set up presentations

Mount Sinai Hospital – 2001

Volunteer in coding department

Worked with a variety of computer programs

Organized and filed medical records

Achievements and Activities

Regularly received recognition and awards for exceeding expectations in multiple positions including outstanding employee of the year

Skills

Can speak some Spanish

18 years customer service experience

Healthcare experience

Skilled in networking

Troubleshooting

Programming – Python, HTML, and JavaScript

Computer hardware & software

Active Directory

System Design

How to handle security threats

Contact this candidate