JOY DIOSE
India, Kerala
Mobile: 808-***-****
WhatsApp: 808-***-****
E-mail: ********@*****.***
OBJECTIVE:
Dedicated qualified professional seeking a suitable position in good organization that would enable me to broaden my current skills and my various abilities within a reputed organization to invest all my professional expertise, educational qualification to facilitate career growth.
Work Experience
Company McDonald’s, UAE
Period Completed 12 years
Position Store Manager
Company Kamayan barrio Fiesta Restaurant L.L.C, UAE Period Over 4 years
Position Operation Manager
Company McDonald’s, India, Kerala
Period Over 4 Years
Position Store Manager
Company Castle Rock Restaurant L.L.C, UAE
Period Over 2 Years
Position Area Manager
Major Responsibilities
• Controlling labour
• Maintain the food cost
• Training and people development
• Preparing quarterly objectives
• Business planning
• Inventory control
• Controlling cash and store security
• KPI Monitoring
• Quality controlling (food) food safety and sanitation
• Production Manager
• Maintain QSC level of the restaurant always above the customer Expectation
• Staff retention and orientation
• H.A.C.C.P /Food safety
• Profit and loss objectives
• Maintaining and planning equipment requirement
Education Summary
• Graduate in psychology
(Kerala University)
• Basic Ship Management under McDonald’s, UAE
• Safety and security seminar
• Shift into overdrive
• Advanced ship Management course
• System Management course
• Restaurant Leadership programme
Gained Achievements
• Best Store Manager for the year 2009 – McDonald’s UAE Communication Skills
• English, Hindi, Malayalam.
Performing Areas
• Train and motivate staff to achieve optimum business results
• Fluency in English, Hindi and Malayalam
• Able to learn other languages faster
• Ability to prepare invoices and forwarding with in required time
• Ability to work efficiently, to meet deadlines
• Able to handle correspondence independently
• Fast learner of any type of jobs.
• Able to handle the customers complaints in fruitful way
• Ability to give total customer satisfaction by customers. PERSONAL PROFILE
Nationality India
Date of Birth 05, May 1973
Sex Male
Marital Status Married
Passport No R 8183132
Issued at Dubai
Date of Issue 09/10/2017
Date of Expiry 08/10/2027
Declaration
I hereby declare that the above-mentioned statement is correct and true to the best of my knowledge and belief
Place: Kollam JOY DIOSE