Social Media Data Analyst

TRANG HUYNH

Pullman, WA ***** *******.*****@*****.*** 657-***-****

CAREER SUMMARY

Detail-oriented and knowledgeable on variety of Data Science & Machine Learning algorithms. Experience in analyzing supervised and unsupervised data create statistical models, visualization, and data management. Identify insights, solve real-life problems, provide actionable strategies to drive key business operations. Demonstrate effective communication, adaptability, strong time management skills, competitiveness, and knowledge in multiple disciplines. EDUCATION

Master of Science, Management Information Systems Jan 2017 - May 2018 Northern Illinois University Dekalb, IL

Bachelor of Science, Psychology with Biology minor Jun 2015 - Dec 2016 Washington State University Pullman, WA

SKILLS

• Programming Languages: R, Python, SQL, C#, CSS, JavaScript, .NET, HTML

• Tools: Tableau, SAS, Google Analytics, Power BI, ERP Systems, SAP, SQL Server Business Intelligence Development, SAP Query Designer, Pivot Table, MapReduce, Hadoop, Hive, Microsoft Office, SharePoint

• Techniques: Quantitative and Qualitative Analysis Methods, Database Analytics, Scrum, Agile Development, Relational Database, Natural Language Processing, Software Development Life Cycle

• Certifications: Dell EMC Data Science & Big Data, Associate, Adult First Aid/CPR/AED

• Languages: Fluent in Vietnamese, English. Proficient in Mandarin Chinese EXPERIENCE

Women’s Tennis Assistant Coach, Washington State University Jul 2018 – Current

• Improve players performance using statistical analysis from training and competition data

• Assisting head coach with all aspects of the program with emphasis in recruiting

• Facilitate individual and team practices, weekly kids’ clinics, and summer camps

• Assist international student-athletes transition to college tennis

• Compliance rules from NCAA and Pac-12 Conference

• Manage recruiting, travel plans, budgeting, and scheduling,

• Establish player development plan, fundraising, and academic monitoring Data Analyst & Information Systems Specialist, Oxtail Pho Restaurant May 2017 – July 2018

• Provide analysis, reports, and insights for customer acquisitions and retaining

• Perform sales data collection and database management

• Deliver support to POS system and social media marketing

• Develop and stimulate sustainable supply chain and logistic plan INTERNSHIPS & PROJECTS

Project Manager, Information Technology Project Management Spring 2018

• Lead team of 5 to develop a replace phone system project

• Organize team meetings and manage deliverables

• Effectively facilitate teamwork and resolve issues Business Consultant, AMITA Health Fall 2017

• Analyzed feasibility and developed implementation plan for the Intergenerational Living Program

• Consulted and designed program’s conceptual database and website

• Benchmarked successful similar programs across the country and shadowed client executives/NIU faculty

• Managed project’s direction changes and scope creep Social Media Analyst, Social Media Analytic for Business Fall 2017

• Analyzed Papa John’s Facebook and Twitter using R

• Provided business insights and strategy through sentiment analysis and emotion icons

Contact this candidate