Engineer Mechanical
Resume:
Europass
Curriculum Vitae
Personal information
First name(s) / Surname(s)
Anastasios Dimitropoulos
Address(es)
Megalou Konstantinou 35, 131 21 Ilion - Greece
Telephone(s)
Mobile:
0030 698*******
**********@*******.***
Nationality
Greek
Date of birth
20-08-1985
Gender
Male
Desired employment / Occupational field
Support IT Engineer – Metereological
Work experience
Dates
June 2016 – March 2019
Occupation or position held
Field Service Company Neurosoft S.A . a company member of on line / landing Gaming & lottaries organization OPAP S.A.
Main activities and responsibilities
Certified Field Service technician. Installation and Maintenance of an operation of 16500 GSA G2S Protocol EGMs/VLTS/Slots Machines & Gaming Equipment in Greek Market,on Gaming Halls installations VLTS-SLOTS Machines
In this project participate vendors such SGI (WMS Cabinets)
IGT/Gtech (Spielo Cabinets), Inspired Gaming with Novomatic Game Content, Synot Gaming VLTS and IGT Canada with G2S Central System.
Performs troubleshooting, maintenance and repair as well as preventative maintenance and field modifications on customer equipment as per manufacturer/client instructions, in a timely and efficient manner so as to achieve agreed SLAs with customer • Installs, modifies, uninstalls when required, tests and repairs equipment and/or software on customer premises as per manufacturer/client instructions • Maintains customer service logs and internal service records in the required format and in a timely manner; updates knowledge database by recording resolution procedures in new incidents • Reports issues in real-time and collaborates with Customer Service Centre and Client Helpdesk to help resolve issues timely • Collaborates with Warehouse team in order to manage repair parts and equipment under responsibility.
Coordinates and participates actively in the provision of remote installation, trouble shooting and incident management services for all equipment installed in OPAP Venues. Follows up and controls the agreed processes
Monitors, analyzes and reports incidents, identifies trends and best practices, and recognizes challenges
Analyses MS Windows setup, application log files and when available software code to understand the root cause of incidents
Leads research and development tasks towards improving Store Equipment and implementing solutions to meet new business requirements
Collaborates with Service Delivery Team and External Vendors to design and resolve operation issues; recommends improvements, solutions and mitigation of challenges
Enriches the common knowledge base/documentation, tools and methodology used for (a) installation, update, support/maintenance of equipment, (b) proactive monitoring of operation, (c) resolution of technical incidents, addressed to all stakeholders (e.g. field service technicians, OPAP call center personnel)
Identifies required technical specifications to meet business needs. Performs market research for appropriate solutions, designs solutions and coordinates the building of prototypes
Coordinates workshops with OPAP stakeholders regarding store equipment, services, functionality or products under development or in operation. Receives and assesses relevant feedback
Advises Management and procurements teams on the selection of suitable products and participates in Vendor evaluation/selection.
Ensures completion of projects in cooperation with Technical, Service Delivery and other Project Managers
Leads lab testing of retail terminals/machines regarding the performance of the H/W parts and the integration with various applications. Proposes and prepares simulation scenarios to prove equipment performance and required integration level
Keeps up-to-date with latest technology trends related to gaming store equipment
Name and address of employer
Neurosoft S.A, Leoforo Irakleiou 466, 141 22 – Irakleio, Athens
Type of business or sector
Gaming & Lottaries Organization
Education and training
Dates
Occupation or position held
Main activities and responsibilities
Name and address of employer
Type of business or sector
Dates
Occupation or position held
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Occupation or position held
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Occupation or position held
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Type of business or sector
Certification Gaming Commitiong Government
Certification of Technical Gaming and Game Machines
type Video Lottery Terminal (VLT), codenamed HGCVLTTB12-00500-00
Certification Inspired:Successful Completion of 24 hours Hardware Training on: Inspired Gaming Blaze II, Optimus Elite, Lounge 27.
Has successfully participated in the: 40 Hour Maintenance and Service training session on: Signed: • WMS Bluebird II Video Cabinet • WMS Blade S23 Video Cabinet
Has successfully participated in the 40 hours in Synot Cabinets Vlts slots machine at hardware education on the Field
Installation, Operation and Maintenance of the Synot Upright and Slant Top Black & White VLT
March 2014 – September 2014
Natural Environment Technologies
Environmental impact studies, land use maps, geological surveys and mapping, responsible in the Park TRITSI, control water pollution in Bod, Cod, Toc with the Method on G.I.S
Study of abandoned vehicles-Control Polluted territories, systems best Quality water-soil after fire-logs to geographic A4 A3(Analyzed with the programs on architect Orange-N.A.S-Cad Systems. Analyzed water quality biochemical laboratory during drilling. (Geotechnical)
Municipality of Ilion, Kalhoy 48, 131 22 – Ilion, Athens
Municipality
January 2013 – August 2013
Senior IT Engineering First & Second Lever Support
Senior it Engineering First & Second Lever Support in section service BTO-Build to order,Security and registration data, system backup and restoration system, IT engineer hardwearing & development support system software manufacturing
Dixons Stores(Kotsovolos), Spilias 2, 144 52 – Keratsini, Athens
Electronic store
April 2012 – December 2012
Senior IT Engineering First & Second Lever Support
Senior it Engineering in section service BTO-Build to order,Security and registration data, system backup and restoration system, IT engineer hardwearing development support system software manufacturing
Village Cinemas, Petrou Ralli 144, 182 33 – Renti, Athens
Village Cinemas
Dates
Occupation or position held
Main activities and responsibilities
Name and address of employer
Type of business or sector
Dates
Occupation or position held
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Dates
Occupation or position held
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January 2011 – December 2011
Admin Senior IT Engineer
Admin Senior it Engineer to service BTO-Build to order(Linux software,backups, hardware engineering)
Next, Nerouli 12, 29 100 - Zakinthos
Slot Engineer EGM
January 2010 – December 2010
Citrix – Linux Hardware engineer & Vmware (Matrix engineer)
Admin Senior it Engineer to service BTO-Build to order(Linux software,backups, hardware engineering)
Senior it Engineering in section service BTO-Build to order,Security and registration data, system backup and restoration system, IT engineer hardwearing development support system software manufacturing
BnB System Pc, Leoforos Petroupoleos 110, 131 21 Petroupoli – Athens
Network engineering
August 2009 – December 2009
Senior it Engineering First & Second Lever Support
Senior it Engineering First & Second Lever Support in section service BTO-Build to order,Security and registration data, system backup and restoration system, IT engineer hardwearing & development support system software manufacturing
Bank – Eurobank A.E., Zakinthos 29100
Bank
Dates
Occupation or position held
Main activities and responsibilities
Name and address of employer
Type of business or sector
Dates
Occupation or position held
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Name and address of employer
Type of business or sector
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Occupation or position held
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Type of business or sector
Dates
Occupation or position held
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Name and address of employer
Type of business or sector
Title of qualification awarded
Principal subjects/occupational skills covered
January 2007 – February 2006
Support IT Engineer- Gis Map Design
Support IT Engineer Locations Maps For Stripping Roads from Technology Environmental Codes with ISO Systems to locations (Magoula Ag. Stefanos-Tanagra Tolls) with Cooperation Singural Logic Company.
Manage and monitor all installed systems and infrastructure
Install, configure, test and maintain operating systems, application software and system management tools
Proactively ensure the highest levels of systems and infrastructure availability
Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
Maintain security, backup, and redundancy strategies
Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
Participate in the design of information and operational support systems
Provide 2nd and 3rd level support
Liaise with vendors and other IT personnel for problem resolution
Experience with virtualization and containerization ( VMware, Virtual Box.eSxi,Cisco Lan Router,)
Experience with monitoring systems
Experience with automation software (Puppet,)
Solid scripting skills (shell scripts, Perl, Ruby, Python)
Solid networking knowledge (OSI network layers, TCP/IP)
Review requirements, specifications and technical design documents to provide timely and meaningful feedback
· Create detailed, comprehensive and well-structured test plans and test cases
· Design, develop and execute automation scripts using open source tools(Autocad-Gis Maping)
· Identify, record, document thoroughly and track bugs
· Stay up-to-date with new testing tools. (Clouds-Jira notes)
Designing construction site safety plans and diverted traffic plans
Designing and correcting dwg plans
Contact third-party network providers
Support of planning and construction in terms of the third-party networks
Knowledge of GIS tools desirable
Developing complex network and security solutions for clients across industries
Engaging directly with sales teams and clients (road cars) to assist them in identifying the initiatives to address their network and security requirements.
Getting involved in client workshops for network and security maturity assessment.
Work with the network and security teams with (Singural Logic) technical knowledge and experiences.
Focus on providing subject matter expertise for effective design and implementation of customer enterprise network.
Perform technical assurance for potential projects.
Perform technical consultation services to customers.
Provide technical support & consultation in ensuring customer’s satisfaction in the maintenance stage.
Perform design documentation work during design stage.
Participate in meetings and liaise with internal and external stakeholders;
Draft documents, templates, minutes and reports;
Perform any other tasks in the interest of the service, relevant for the specific profile
ΑΚΤΩΡ ΑΤΕ Ερμού 25, Κηφισιά, 14564, ΑΤΤΙΚΗΣ Τεχνική - Κατασκευαστική Εταιρία
Τεχνική - Κατασκευαστική Εταιρία
Ερμού 25, Κηφισιά, 14564, ΑΤΤΙΚΗΣ
.
AKTOR S.A., Ermou 25, 145 64 - Kifisia
Consruction Company
Dates
Occupation or position held
Main activities and responsibilities
Name and address of employer
Type of business or sector
Name and type of organisation providing education and training
January 2003 – December 2004
Senior It engineering
Senior It engineering in section service BTO-Build to order
C.S&H Computer software & Hardware, Eleftheriou V. 108, 183 46 Moschato
C.S&H Computer software & Hardware
Graduate Lyceum Circle - Information Technology and Services Direction ( Ilion Attica )
Graduate Technologist Mechanical engineer Geo-computing & Technology, Environment and Ecology,University of Ionian Islands (Zante)
Natural Environment Technologies Direction of the Environmental Technology Technologist wide range of scientific,University of Ionian Island
ECDL diploma "Start"
Bachelor Technician Hardware Software Engineer, analyst, mathematics,
Physics programming analyst-Cell Professional
IEK diploma Support IT Engineer & Application Technician
Msc Enviromental Assesment and Managament University of Brighton
2000 – 2003
Graduate Lyceum Circle - Information Technology and Services Direction ( Ilion Attica )
SPESIALICES-EDUCATIONS
Graduate field of Environmental Physics Mrs. j Informatics.
Graduates of Chemistry and Environmental Engineering, and Environmental Management.
Engineering Department Technology environmental ecological Technicians (T.P.O).
Geo-informatics (GIS) Geographic Database Development, Design and Application Development GIS. Development of Integrated Network Applications GIS and Database thematic mapping-Mapping compositions. Digitization - Edit maps. Analysis and satellite data processing. Routing Applications - Fleet Management. Mapping and analysis GPS. Using GIS to environmental, transport and urban studies. Applications of GIS in the field of telecommunications. Quality management systems, environmental studies pensions.
Company:CompitA
Seminar:A+ Hardware for IT Technician
Install, configure, upgrade, troubleshoot, and repair Pc Hardware components and systems
Duration of Seminar (6 Months )
Company: Train Signal
Seminar:Microsoft Windows XP for IT Technician, Microsoft Windows Vista, Microsoft Windows 7
Perform an installation or upgrade, including remote deployment
Configure and customize the desktop environment
Administer disk, device drivers, printers, file system, and other resources
Manage TCP/IP networking and support remote and mobile users
Monitor,troubleshoot,and tune system performance
Administer security setting and services
Citix Xenapp training and Xendesktop Server administrator course
Vmware Vca Preperation
Perform an installation or upgrade, including remote deployment
Configure and customize the desktop environment
Administer disk, device drivers, printers, file system, and other resources
Manage TCP/IP networking and support remote and mobile users
Monitor,troubleshoot,and tune system performance
Administer security setting and services
Citix Xenapp training and Xendesktop Server administrator course
Vmware Vca Preperation
Duration seminar (60) Hrs.
Certification Cnc Numeric Electrician On workstation Technology at 402*-****-**** training maintance in Italian electronics Numerican,the certification was apply on factory Wood-En.
Duration Seminars (6 months)
Autocad-Gis Certification Diploma at architech on Gis Map Sensor System-Enviromental Engineer
Duration Seminar (6 months) the seminar was apply at ATEI Ionian Island .
IEK IT Support Enginner-Seminars
- Designing and connecting a database with programming environment and web applications.
- Use of Information Systems (IT) and independent PCs.
- Sale of IT products and services (hardware, software, digital products).
- SystemAdmin or Database (DBA) or Security (SecAdmin) website.
Duration Seminars (6 months)
Other language(s)
Self-assessment
European level Understanding
Speaking
Writing
Language
Listening
Reading
Spoken interaction
Spoken production
English
B2
Independent user
B2
Independent user
B2
Independent user
B2
Independent user
B2
Independent user
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