Customer Care Manager
Resume:
Tina Mahfouz
Bentonville, AR 72712
******@*****.***
SKILLS
•Self-motivated, dependable, 24 years of experience in quality customer care
•10 years of experience in accounts payable, accounts receivable and data entry
•Accurate in 10-key, typing, Excel, PowerPoint and Word
•Successfully handle multiple projects at the same time
•Work at an efficient pace and very thorough in all my job duties
WORK EXPERIENCE
Office Manager
Carpet One Remnant Outlet – Rogers, AR (August 2016– April 2020)
•Managed Rogers store & trained new receptionist for other stores
•Monthly spreadsheets comparing six stores sales comparisons
•Monthly spreadsheets for sales people showing how much they sold versus the customers they had
Accounting Clerk
Triple T Foods- Rogers, AR (July 2015 – July 2016)
• Maintained and updated Load sheets on a daily basis of product that was going out and coordinated with
Logistic companies on picking up product.
• Pay and sort bills, coordinate and buy product, Update and balance Excel Spreadsheets of Daily Inventory,
Incoming Product and Outgoing Product on a daily basis.
• Maintained DOT and IRP Mileage sheets on a daily basis.
Manager
Airport Plaza Gas Station – Bentonville, AR (June 2008 – November 2013)
•Successfully supervised 5 employees and numerous vendors
•Maximized sales by 35% through creative product selection
•Organized U-Haul, Lottery and Merchandise Products weekly to insure the services were running smoothly
•Worked with health and safety inspectors to insure all guidelines were met
EDUCATIONAL BACKGROUND
Rogers High School, High School Diploma – Rogers, AR
ACCOMPLISHMENTS
Certificates of Achievement from Riverside Vocational School in Accounting I and II, Business Mathematics, Microsoft Office, Corel WordPerfect, and Typing
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