APRIL L THEPSOUMANE
Cell: 210-***-****
****************@*****.*********:**************@*****.***
mailto:**************@*****.***
EXECUTIVE SUMMARY
Driven, dependable multi-tasker with over 10 years of experience in various medical settings. Well versed in team work, leading teams and flexibility. Demonstrates a willingness to learn and a sense of humor.
EDUCATION
University of Texas Medical Branch - Galveston, Texas
Master of Physician Assistant Studies – August 2020
Texas State University - San Marcos, Texas
Bachelor of Health Care Administration - December 2011
CERTIFICATIONS
BLS-2020, ACLS-2019 & NCCPA- Anticipated Sept 2020
EXPERIENCE
Medical Assistant Supervisor 12/2017 – 06/2018
Texas Oncology South, Austin, Texas
Interviewed, onboarded, trained and completed performance appraisals.
Maintained work schedules, provided coverage for TOWP/sick calls to include time and labor administrative duties.
Roomed, recorded vital signs, height, weight, medication reconciliation, patient education and assisted with procedures involving sterile techniques including bone marrow biopsies.
Medical Scribe 04/2017 – 12/2017
Scribe America, Austin Regional Clinic, Austin, Texas
Accompanied Internal Medicine Physician, narrated HPI, ROS, physical examinations, assessments and plans.
Ensured orders for medications, diagnostic imaging, lab orders and referrals were entered accurately into Epic EMR.
Medical Assistant 01/2017 – 4/2017
Mingea Heart Cardiology, Austin, Texas
Roomed patients, measured vital signs, applied holter monitors, entered orders for diagnostic imaging, labs, referrals, coded visits and billed insurance claims via Athena Health.
Reviewed and submitted daily medication refill requests. Contacted patients to report lab results and provided guidance for medication adjustments according to physician orders.
Ensured patient rooms were properly stocked and checked.
Patient Breast Cancer Navigator 10/2014 – 06/2016
Shiver’s Cancer Center, Seton Brackenridge Hospital, Austin, Texas
Conducted patient eligibility interviews and applications for WINGS, Seton charity, Government- Medicare, State- MBCC (Breast and Cervical Cancer Medicaid), and Obama care programs.
Collaborated with social workers, case managers and physicians to remove barriers from patient’s treatments.
Explained medical benefits to patients and assisted in applying for drug replacement, copay cards and other forms of assistance. Obtained insurance authorizations for chemotherapy treatments and diagnostic procedures.
Patient Financial Counselor 01/2012 – 10/2014
Texas Oncology - Austin Brain Tumor Center, Austin, Texas
Contacted insurance companies for benefits, obtained prior authorizations, created personalized financial estimates, determined eligibility for foundation assistance, participation in clinical drug trials and drug replacement programs.
Ensured patient medical claims, billing practices and payment arrangements were followed in order to ensure the financial success of the oncology practice.
Patient Access Representative 02/2011 – 08/2012
Seton Dell Children’s Emergency Department, Austin, Texas
Assisted in operational efficiency of emergency services, through expedited and accurate patient-registration for high category trauma victims.
Responsible for consistent patient data collection (e.g. demographics, insurance, and financial information) in high tempo, high stress situations.
Effectively ensured hospital compliance/protocol requirements were satisfied through proper data collection, compliance review and effective communication with patient or guarantor to obtain necessary signatures, authorizations and payments.
INTERESTS/HOBBIES - Traveling abroad, medical mission trips, golf, snorkeling, and surfing.
REFERENCES -
Bambi Mijares-Atencio: 512-***-****
Valeri Llanos: 512-***-****
Michelle Sung: 347-***-****