Administrative Assistant, customer service, accounting.
Resume:
Marilyn Destiny Hernandez
Houston, Tx. 77015
*************@*****.***
Profile:
Dedicated, focused & detail oriented administrative assistant & accounts payable/receivable with 4 years of experience who excels at prioritizing, multi tasking, and working in fast paced environments. Always a smiling face with a “can do” attitude. Employment History:
Houston Avocado Company.- Accounts Receivable/ Customer Service. 01/20- Current.
• Collect & apply payments to accounts. Payments were cash, credit card, check, or drafted through ACH. Keyed in credit cards, deposited checks, counted and kept up with cash - ACH payments were approved by customer and I would draft them through company bank before their terms were up.
• Keep up with accounts, make sure customers didn’t fall behind. If so, payment plans would be set up so that new and old invoices can be paid and caught up on.
• Set up new vendors profiles & assigned account numbers and terms.
• In charge of credit applications, reached out to references, made sure customer hasn’t been delinquent on any other accounts and either approved or denied credit application.
• Ran various reports for sales person commission, skipped and shorted invoices, aging report for accounts that needed catching up.
• Made price list for big companies, adjust prices weekly depending on demand of certain items, send out before noon.
• Ensure their order was correct, it was received and quality was good.
• Issue credits for bad quality, shortages, wrong prices, wrong items, back orders, etc.
• Fix all invoice discrepancies.
• Send out weekly and monthly statements to update customer on all outstanding invoices and unused credits.
• Made sure to complete “To-Do” outlook such as: send out statements, do cc payments, send out credit memos, send someone to send out checks, run certain report at certain time, etc.
• Followed up with all emails, phone calls & and collections.
• Put in orders, set up hot shots, route drivers.
• Input Drivers & update driver license.
• Set up and keep up with inspections.
• Answer phones, scan, file, fax and bar label documents.
• Worked various shifts - morning, mid day & nights.
• Order pallets and keep up with box inventory.
• Make spreadsheets for price lists, drivers, management, and customers on various things.
• Reconcile bank statements, bank activity, and deposits. Dobson Construction/RM Cabinets,Inc. - Administrative Assistant/ Accounts Payable/ Account receivable 03/18-12/20
• Create & send out purchase orders for subcontractors.
• Pay all company bills
• Input subcontractor & vendor certificate of insurance & W-9’s.
• Assist with big jobs by getting all necessary paperwork done & sent out
• Clerical duties such as faxing, copying, filing, scanning and emailing
• Confirm all invoices have been entered, processed & paid.
• Check that all time sheets are turned in on time.
• Enter weekly payroll for employees - used “sage 300”
• Enter direct deposit information.
• Resolved any payroll discrepancies.
• Research and resolve invoice discrepancies and issues
• Calculate overtime & mileage from our employees in the field.
• Input and keep up with sales tax and calculate monthly profit.
• Answered phones and directed calls.
• Reconciled bank statements
• Followed up on unpaid invoices & collected payments.
• Set up vendor profiles
• Filing was a big part of the job, I kept up with all important paperwork, statements, vendor information, check stubs and job folders.
• Kept inventory of office supplies
• Set up job with job number, location and person in charge of the job - made sure all estimators and managers had a copy.
• Ran weekly reports to make sure all bills were kept up with and paid within their term. Girling Community Care/ Kindred Healthcare - Coordinator/ Payroll 07/16-02/18
• Verify Medical Eligibility for clients
• Input payroll for over 300 providers everyday.
• Calculate worked & missed hours & paid accordingly using Vesta.
• Handled clock in and clock out information, followed up with employee if one or the other was missing.
• Answer phones, route, fax, scan, copy, and file paperwork.
• HIPPA certified
• Handled very confidential paperwork & files on a daily basis.
• Verify provider hours, make sure all hours were worked accordingly.
• Interview & hire potential providers, sometimes terminate as well.
• Complete all the necessary paperwork when the client passes away, wants more or less hours, having problems with providers, etc.
• Route all paperwork to caseworkers and the state
• Resolve all payroll problems, employee problems, and client problems.
• Input and update auths, employee & client profiles.
• Verifying insurance & eligibility.
Orcus Medical Imaging Incorporated; Administrative assistant/ Receptionist. 02/15-05/16
•Oversee reception area, including greeting patients and visitors.
•Responding to telephone and in person request for information.
• Sort and process invoices.
•Perform routine clerical task such as mailing, copying, faxing, filing and scanning.
• Schedule appointments & follow ups
• Verify medical insurance
Skills:
• Comprehensive knowledge of Microsoft word, excel, PowerPoint and outlook.
• Strong quantitive problem solving and prioritization skills.
• 50 wpm
• Excellent Communication/ written communication
• Excellent at multitasking
• Works well under pressure
• Data entry
• Time & project management
• Electronic deposits & manual payments.
• Ability to operate in a highly confidential setting.
• Computer & tech savvy
• Valid drivers license
• Always willing to help others.
• Bank reconciliation
• Confidentiality
• Excellent customer service w/ welcoming attitude
• Very reliable.
• Problem solving
• Great at working in high stress environments.
• Willing to work any time and any shift
• Hardworking and an overachiever.
• Ready to help anybody & able to wear multiple hats & cross train. Education:
South Houston High School- High school diploma 2016.
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