Manager Analyst

Natalie Fisher

mail = *******.******@*****.*** mobile = 617-***-****

I AM SOMEONE…

§ Who is a quick learner

§ Who works well with many different types of personalities

§ Who works well in an environment where things change rapidly

§ Who prefers to work cross-functionally

PROFESSIONAL EXPERIENCE

Chef Software – Seattle, WA

Chef Automate: DevOps Dashboard

Senior Product Manager w 2019 – Present

§ Manage a small team of product managers

§ Lead a team of twenty engineers and UX designers

§ Develop product roadmaps for the visibility platform, which includes information from all Chef Products

§ Created and implemented new product management workflow within the product team

§ Work with AWS on integration Chef Automate for AWS OpsWorks

§ Work with marketing and sales to provide customer training, pricing, and release of blog posts

§ Mentor junior product managers as well as junior engineers and UX TIBCO – Seattle, WA

TIBCO Data Science: Data Science Model Creation Software Senior Product Manager w 2019 – 2019

§ Help customers analyze and act intelligently upon the huge streams of incoming data in their organizations, to anticipate opportunities, mitigate threats, and propel their business forward.

§ Develop product roadmaps and statements of direction

§ Manage cloud deployment for TIBCO Data Science

Spotfire: Data Visualization Software

Senior Product Manager w 2015 – Dec 2018

§ Develop product roadmaps and statements of direction

§ Develop requirements and specifications, prioritize features, build consensus and deliver required technical data and creative materials to our engineers

§ Facilitate communication and track tasks throughout the development process between a variety of internal teams including engineering, marketing, PR, creative, customer support, and executives

§ Be the expert on the TIBCO user base – run usability studies and surveys, as well as integrate research, metrics analysis and market analysis into product requirements to ensure products satisfy customer needs McGraw Hill Education – Seattle, WA

Online High Stakes Testing

Senior Technical Product Manager w 2014 – 2015

§ Manage platform that has four different types of online high stakes tests

§ Create and drive quarterly and yearly business and technical roadmaps

§ Provide updates to executives and C-Level on performance, metrics, and release information

§ Drive and plan MVPs for replatform efforts for multiple products

§ Analyze areas of inefficiency then create and promote methods for improvement Disney (Contract – NDA Project) – Seattle, WA

Technology and creation

Senior Product Analyst/Product Owner w 2014

§ Acted as Product Owner for backlog and set prioritization based off roadmap

§ Worked with stakeholders to determine project scope and requirements for each sprint

§ Managed and led development team, which consists of UX designers, developers, and QA

§ Created user stories and assign them to appropriate individuals Starbucks (Contract) – Seattle, WA

Global coffee distributor to consumers

Senior Functional Analyst/Product Owner for Gift Cardsw 2013 Natalie Fisher

mail = *******.******@*****.*** mobile = 617-***-****

§ Redesigned user workflow for online gift card purchases to create a more engaging experience

§ Integrated unique product delivery, Tweet-a-coffee, and customer engagement strategies with popular social networking platforms

§ Enhanced online card management by simplifying functionality and streamlining design

§ Led development/QA teams to improve customer facing applications for web/mobile

§ Worked with business customers to define goals, deliverables, while managing expectations and keeping company and client needs in focus

Demandware – Burlington, MA

eCommerce Software Solutions – Customers: Brooks Running, Adidas, Burton, Columbia, Lush, Michaels, Urbay Decay Operations Project/Program Manager w 2012

Promoted to lead project planning and implementation for continuous improvements encompassing operational systems, processes, and policies. Contribute to long-term resource planning. Define project scope, goals, deliverables, tasks, and resource requirements.

§ Minimized downtime by developing and implementing disaster recovery procedure

§ Contributed to Agile process implementation across engineering department through staff training and migration of all product lines to one central location

§ Met all deadlines for 30 POD moves with minimal disruption to business through effective scheduling Product Requirements Engineer w 2011 – 2012

Drove platform growth and improvement by creating requirements and facilitation business/design reviews to cultivate vision and requirements for new features. Fostered collaborations with QA, development, operations, and executive teams.

Fidelity National Information Services – Waltham, MA B2B healthcare software provider

Business Analyst Specialist/Product Owner w 2007 – 2010 Managed scope and client expectations for multiple products. Analyzed business goals, objectives, and needs, identified best practices, and suggested improvements. Designed business processes, recommended process changes, and utilized systems and data to resolve business issues. Northrop Grumman – Andover, MA

American global aerospace and defense technology

Business Analyst II w 2006 – 2007

Contracted with Defense Supply Center of Philadelphia to participate in development of SPIDERS (Support Planning Integrated Data Enterprise Readiness System) product, used for readiness contingency planning, as well as asset visibility for operational rations.

The Gillette Company – Boston, MA

Consumer Goods; acquired by P&G in 2005

Programmer/Business Analyst w 2003 – 2005

Completed two-year IT Development Program (ITDP) with rotations in Oral-B, Process Quality Management, Global Infrastructure Systems, and Corporate Business Systems. Performed load/stress testing and data analysis. Supported corporate initiatives including new product launches, interactive communications, and executive projects. CERTIFICATIONS AND EDUCATION

Pragmatic Marketing – Product Management

Green Belt – Six Sigma

Project Management

Seattle University – Seattle, WA 1999 - 2003

Bachelor of Science in Computer Science

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