Marc D.
Professional Summary
High-achieving Industrial Product Specialist
experience with multiple international manufactures as Sales Representative/Customer Service Representative. Seasoned with extensive OTJ training for completely mechanical processes and communicating in an understa OEM’s, Distributors, and Outside Sales Representatives to facilitate product offerings with customer’s requirements.
Relevant Work History
Dynaric, Inc - Product Specialist
International manufacturer of extruded plastic strapping/banding and full distributor of packaging machinery for bundling and securing products.
Detail product knowledge and selling of industrial strapping/banding and commercial equipment
packaging applications.
Accountable for all product pricing manuals and generated price pages for over 150 end users while coll
salesmen to achieve a competitive market level
oversaw and communicated gross margins to management for approval resulting in increased sales.
Responsible for sales activities generating over through Marketing including tradeshows, product demos
Independently managed tradeshows and prepared
and press releases to facilitate increase sales.
Supervised and provided direction to 4 other Customer Service Reps.
Collaborated with Production/Purchasing/Accounting & Shipping to resolve customer’s concerns.
Sumitomo Machinery -Product Specialist
International manufacturer of gearboxes/speed reducers
Assisted customers with product selection, nomenclature, pricing, delivery, trouble-shooting, maintenance, and credit issues
Increased sales in mid-western U.S. by approximately with distributor salesmen while educating about product features and benefits.
Marc D. Banks
achieving Industrial Product Specialist with over 30 years of experience with multiple international manufactures as a proven Inside
/Customer Service Representative.
for completely understanding
in an understandable dialog to
, Distributors, and Outside Sales Representatives to facilitate product offerings with customer’s requirements.
July 2003~May 2020
International manufacturer of extruded plastic strapping/banding and full-line for bundling and securing products.
industrial grades of plastic
equipment used in specialized
pricing manuals and generated customized
while collaborating with outside
et level price. Meticulously
and communicated gross margins to management for
over $30 million annually
including tradeshows, product demos, web leads.
and prepared advertising budgets
increase sales.
Supervised and provided direction to 4 other Customer Service Reps. urchasing/Accounting & Shipping to
May 1995~March 2003
gearboxes/speed reducers & torque multipliers
Assisted customers with product selection, nomenclature, pricing, shooting, maintenance, and credit issues
approximately 12%. by traveling
ith distributor salesmen while educating about product features and adezmo@r.postjobfree.com
https://www.linkedin.com/in/marc
6714448/
Cell:757-***-****
Chesapeake, VA
Skills
J.D. Edwards, AS400,
Outlook, Microsoft Office including
Word, Excel and PowerPoint
Strong history of developing Excel
spreadsheets for prices and improving
customer order history. Aptitude for
developing pricing work
Prepared quotations & monitored
inventory levels
Extremely reliable and detail orientated
Persuasive negotiator
listener
Offered substitute products depending
on inventory manageme
Extensive phone & emails management
Prepared Press Releases and Rent To
Own Equipment programs
Credit & return authorizations
expertise
Comfortable in fast pace, dynamic
office environment
Education
Old Dominion University
Norfolk, VA
BS: Business Administration
adezmo@r.postjobfree.com
https://www.linkedin.com/in/marc-banks-
8212
Chesapeake, VA 23322
D. Edwards, AS400, SAP Softwares,
Microsoft Office including
Word, Excel and PowerPoint
Strong history of developing Excel
spreadsheets for prices and improving
customer order history. Aptitude for
pricing worksheets
Prepared quotations & monitored
inventory levels
Extremely reliable and detail orientated
Persuasive negotiator and skillful
Offered substitute products depending
on inventory management
Extensive phone & emails management
Prepared Press Releases and Rent To
quipment programs
Credit & return authorizations
Comfortable in fast pace, dynamic
office environment
Old Dominion University
: Business Administration (Marketing)