Office Manager

Tasha Cooley

Address - ** Sapphire Circle Bishopville, SC 29010

Contact - 803-***-**** adezk7@r.postjobfree.com

PROFESSIONAL PROFILE

Motivated and resourceful professional with a reputation for quality, proficiency, and reliability in service-oriented positions seeking to use medical education and practical experience in the healthcare industry.

Proficiencies: Greenway; MS Excel; MS Word; MS PowerPoint; Typing Speed: 34 WPM

Skills: written and verbal communication (letters, emails, presentations, face-to-face communications); decision-making skills; problem solving skills; time management skills; resource inventory (counting or tracking office supplies)

KEY QUALIFICATIONS

Basic Coding Skills for ICD/CPT Third Party Medicare Medicaid HMO PPO CMS1500 Claim Form Billing

Billing Cycle Claims Appeal Process HIPAA Compliance Anatomy & Physiology Meaningful Use

ICD-9 ICD-10 Medical Administrative Assistant Medical Terminology Patient Processing

Medical Billing Medical Records Management Release of Information

Medical Laws & Ethics Principles of Management Patient Registration Medical Transcription

Office Accounting Pathophysiology for Medical Office

EDUCATION

Ultimate Medical Academy Associate of Science in Health Sciences - Medical Administrative Assistant, 2018

Fully accredited, accelerated program providing instruction in medical administrative and general office procedures, transcription, medical records management and reimbursement methodologies including revenue cycle management. Program content emphasizes medical billing procedures, basic procedural and diagnostic coding systems, collections procedures and accounting functions essential to the medical environment. Research, professional writing, critical thinking and communications skills are developed throughout the program.

Dean's List All 4 Quarters (2017-2018), Alpha Beta Kappa Honor Society, 4.0 GPA and Student Ambassador

ECPI University of Charlotte Associate Degree in Medical Administration, 2012

CPR Certification through the Heart Association Member of the Medical Club

Pharmacology Medical Law and Ethics English Composition Medical Terminology Anatomy and Physiology

College Math Biology Medical Applications

Honor Roll 2012 Dean's List 2011/2012

Poynor Adult Education Center Nursing Assistant, 1997

State Board Certification as a Nursing Assistant CPR Certification through American Heart Association

EXPERIENCE

LTC Health Solutions / Agape Hospice - Columbia, SC 05/2018 - Present

Medical Coder Admin Billing

Interact with medical offices and patients to provide information regarding insurance payments and claims processing in person and via phone.

Interpret and process Explanation of Benefits (EOB), research and appeal denied claims, and resubmit corrected claims.

Monitor client accounts receivable closely.

Access carrier websites for claim and eligibility information.

Bill patients for responsible portions and relayed information regarding copays, deductibles, and coinsurance.

Answer patient questions regarding balance due.

Amazon Fulfillment Center - Columbia, SC 07/2016 - 06/2018

Package Handler

Verified the customer's orders, and filled up the totes and place them on the conveyor

Placed items in the correct bins and totes, and picked the orders per the customers' request

Assembled, lined, and padded cartons, crates, and containers, using hand tools

Picked the orders per the customers request

Abacus Corporation - Baltimore, MD 07/2015 - 03/2016

Major of Security

Supervised my team and my officers on various job sites (2000 Officers)

Performed administrative duties and field work

Performed investigations and partnered with MOED as a Motivational Speaker

Performed job placements and photo/ site inspections, and conducted interviews as well as background checks

Input and collected payroll, hosted job fairs at various locations

Built a good rapport with all clients as well as provided excellent customer service

Continued to make sure my entire department as well as myself, followed the company's policies and procedures

Assured that all posts were covered and no posts went unmanned

Abacus Corporation - Baltimore, MD 07/2014 - 07/2015

Assistant Area Manager

Supervised as well as trained other officers on various job sites according to the site post orders

Documented daily activity reports, call out slips, employee action reports, and injury reports (when necessary)

Corresponded to the team pertaining to open posts to be covered or department information

Conducted interviews and investigations

Lee County School District - Bishopville, SC 08/2006 - 06/2011

Substitute Teacher / Shadow

Observed and documented student performance

Instructed and monitored students in the use of and care of equipment and materials to prevent injuries and damage

Enforced administration policies and rules governing students

Assisted the in-class teacher in adhering to curriculum in strict accordance with state mandates

Conducted classes for children in various scientific, history, and art subjects

Arranged the use of audiovisual equipment and other teaching aids

Participated in activities to further educational programs

Weyerhaeuser - Charlotte, NC 10/2004 - 06/2006

Assistant Team Lead

Supervised 20 to 25 employees as well as made displays in a warehouse setting

Interacted with Quality and Production Managers to see what was required to satisfy the customers' request

Documented specification sheets hourly and turned them in daily

VOLUNTEER WORK

Harvest Hope - Charlotte, NC 12/2011 - 05/2012

Medical Club at ECPI University of Charlotte

Sorted household, food and personal items to be distributed to those in need

Filled boxes and bags to be distributed

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