Engineer Executive

Curriculum Vitae

Name: Atul Kumar

Objective:

To work in a healthy, innovative and challenging environment extracting the best out of me, which is conducive to learn and grow at professional as well as personal level thereby directing my future endeavors as an asset to the organization.

Academic Qualification:

Academic Qualification Institute/ University Year of Passing Graduation Punjab University 2010

12th P.S.E.B 2007

10th P.S.E.B 2005

Work Experience:

Total Experience 8Years

• Working as a Technical Support Executive with Serco Global Services Mohali. for its Client Vodafone, from February 2012 onwards.

• Got promoted in January 2014 as Process Trainer in Serco Global Services..

• Good technical skills & troubleshooting skills.

• Excellent communication and customer management skills.

• Got selected as a Best Process Trainer in month of October and November.

• TTT certified for both Prepaid and Postpaid Inbound Process of Reliance Communications.

• TTT certified in 4G Platform.

• Got selected as a Best Trainer in PAN INDIA for Reliance Communications.

• Working as Soft Skills Sr. Trainer in Amartex Industries Limited.

• Working as a HR executive in same Organization (Amartex Industries) Summer Projects

• Participated in RHCE (Red Hat Certified engineer) examination . Professional Experience

Year: 2019-2020

! Organization. : Amartex Industries Limited

! Designation : Sr. Trainer and HR

! Duration. : Till Date

Year: 2018-2019

! Organization : Competent Synergies

! Designation. : Trainer

! Duration. : 8 Months

Year: 2017-2018

! Organization : EDUJOBS

! Designation. : Trainer

! Duration. : 12 Months

Year: 2016-2017

! Organization : Competent Synergies

! Designation. : Sr. Trainer

! Duration. : 15 Months

Year: 2012-2016

• Organization : Serco Global Services .

• Designation : Trainer

• Duration : 50Months

Area of Work: -

! Worked with Intelenet Global Services for 50 months as a Process Trainer.

! Worked with Competent Synergies as a Sr. Process Trainer for Reliance Inbound Process.

! Worked with EduJobs as a CRM DOMESTIC VOICE TRAINER.

! Worked with Competent Synergies as a Trainer for Paytm Process. Extra Curricular Activities and Achievements:

• Won best TSE in the month of August 2013 at Serco for Delhi Data Process.

• Promoted as an SME in the month September 2013 at Serco for Delhi Data Process.

• Promoted as a process Trainer in the month of January 2014 for the same through IJP (internal job posting).

• TTT & TTQ certified from Vodafone.

• Worked as a Sr. Trainer for Reliance Communications.

• Got Trained for both Prepaid and Postpaid Process.

• Selected as Best Trainer in PAN INDIA for Reliance Communications.

• TTT certified on 4G platform.

• Currently working as a Trainer in Paytm Process.

• . Personal Information:

Hobbies : Listening music, Playing cricket, Surfing internet. Fathers name : Sh. Satish Kumar .

D.O.B : 21st October 1986 .

Gender : Male .

Nationality : Indian .

Marital Status : married .

Languages Known : English, Hindi, Punjabi .

Permanent Address : HM- 536,Phase- 7, Mohali .

Contact No : +919*********

Email :***********@*****.***

I Atul Kumar hereby declare that the above written particulars are true and correct to the best of my knowledge and belief.

Date:

Place: (Name) Atul Kumar

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