Pamela Claybon

Medical Office Administration Assistant

Medical Administrative Assistant with extensive hands-on experience in providing administrative support to complex medical groups and health clinics. Skilled in managing front office functions, including customer service, patient appointments, billing and collections, and records management. Seeking to take next career step in health administration with a respected organization dedicated to providing high-level care to diverse patient populations.

Medical Office Receptionist

Memorial Hermann, Hospital Systems

Assisted patients in completing medical forms and collected fees as per insurance protocol

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Scheduled appointments and performed all necessary clerical duties to insure office efficiency

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• Verifying insurance and pre-certification with multiple insurance carriers Performed administrative duties such as faxing, pulling, and filing away patient charts. Also, preparing and mailing off business letters.

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Managed insurance claims and maintained a detailed tracking process of pending and funded claims

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Community Facilitator

Burke Center of Lufkin, Residential Living

Put on monthly educational and involvement programs and created monthly educational bulletin boards

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• Assessed and responded to the needs of 40 residents on wing Managed various administrative duties including maintenance requests, incident reports, and room transfers

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Confronted resident misconduct with appropriate advisory and followed up with said resident afterward in order to help the resident better understand his or her actions

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Sales Associate

Hobby Lobby, Women's Department

Assist customers with returns, purchasing store protection plans, and service packages.

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Assist with new employee training including store policies, services, financing options, and register operations.

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Answer phone inquiries from customers and stores regarding the status of units and other service issues.

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Lufkin High School, Diploma

High School Senior consistently named to the Honor Roll, 1983-1986 Member of the National Honor Society

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Summary

Experience

1998 -

2005

2008 -

2015

2017 -

present

Education

1982 -

1986

Personal Info

Address

12919 Windfern Road

Apartment 2602

Houston, TX 77064

E-mail

adez98@r.postjobfree.com

Skills

Scheduled appointments and verified

insurance

Maintaining confidentiality

Medical Billing and Coding

Excellent communication and time

management skills

Professional and courteous

disposition

• High School Debate Team Regional Winner, 1986

• Senior elected student council secretary, 1986

Remington College, Medical Office Administration

Diploma

1987 -

1988

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