Jon Gordon
**** ***** ***** **. ***. ***, Charlotte, NC 28210 • 904-***-**** •
adeyvj@r.postjobfree.com
PROFESSIONAL SUMMARY
Highly motivated, attention to detail, certified IT professional seeking full-time employment with opportunities for advancement. Graduate of My Computer Career with specialized training in active directory, basic networking, multiple operating systems such as Linux and Windows, security protocols, troubleshooting processes and virtual computing, with relevant work experience in various customer service fields.
PROFESSIONAL EXPERIENCE
Microsoft, Charlotte,
NC
Technical Support
Intern Level 2
April 2020 - Present
Help Desk Intern
Level 1
October 2019 - April
2020
International Paper,
Charlotte, NC
Workstation Support
Specialist September
2019 - April 2020
Warehouse Associate
March 2019 - September
2019
Lowe’s Home
Improvement, Charlotte,
NC
Technical Support
Specialist
Level 1
March 2019 – September
2019
Dunn Travel Associates,
Charlotte, NC
Technical Support
Specialist
Level 1
August 2018 – March
2019
Firehouse Subs,
Charlotte, NC
Assistant Store
Manager
August 2018 - March
2019
Shift Leader
January 2018 - August
2018
Customer Service
Associate
July 2017 - January
2018
PUBLIX, Jacksonville,
FL
Customer Service Help
Desk
July 2016 - June 2017
Warehouse Associate
December 2015 - July
2016
Cashier
May 2015 - December
2015
Bagger
December 2014 - May
2015
The McKenzie Noelle
Wilson Foundation Boys
and Girls of America
Club, Jacksonville, FL
Volunteer Tutor
2014-2018
Summer Camp
Counselor
2015-2018
Sandalwood High School
Information Technology
and STEM Club,
Jacksonville, FL
Club President
2016-2017
Club Vice President
2015-2016
Club Member
2014-2016
EDUCATIONAL EXPERIENCE CERTIFICATIONS/TRAINING
My Computer Career - Charlotte, NC
• Specialization: Information
Technology Security
• Start Date: August 2018
• Graduation Date: June 2019
Sandalwood High School -Jacksonville, Fl
• Graduation Date: 2017
• GPA 3.8
• Comptia A+
• Linux+
• Mobility
• Network+
• Security+