Operations Manager

Brian P. Murphy

** ****** ***** • Merrick, NY ***66

Phone: 516-***-**** • Email: **********@*****.***

Operations Management • Project Management • Risk Management

OBJECTIVE

To obtain a challenging leadership position where I can utilize my proven management, communication and analytical skills to contribute to the continued growth and success of the organization

PROFESSIONAL EXPERIENCE

BROADRIDGE ● Director: Abandoned Property ● (November 2015 – February 2020)

• Managed the combined organization’s outsourced state unclaimed property reporting service consisting of

twenty plus employees, throughout the reporting process

• Lead manager responsible for establishment, oversight, and implementation of plans designed to minimize risk

and client exposure and maintaining business continuity. Collaborated with senior management team to

execute quickly on project deliverables

• Accountable for pre and post-merger operational reorganization and owner location program

• Supervised team handling abandoned property inquiries from State representatives, communications and

integration concerns to ensure all stakeholders effectively driven to meet goals

KEANE/UNCLAIMED PROPERTY RECOVERY & REPORTING LLC ● Senior Reporting Specialist/Operations Manager ●

(September 2001 – November 2015)

• Accurately and efficiently identified eligible holders for unclaimed property reporting cycles within reporting

deadlines

• Responsible for managing the reportable property from clients, delivering proper funding and unclaimed

Property reports to each state to maintain abandoned property reporting compliance

• Supervised team responsible for interface with state Unclaimed Property Administrators, State Treasurers’

offices, and third party auditors for all client unclaimed property reporting, securities and cash remittances,

and compliance matters

• Successfully managed various General Ledger clients, involving all aspects of reporting to the State agencies

• High energy individual with constant process improvement mindset. Driven to completion of goals and projects

• Developed policies and procedures conforming to state unclaimed property laws and regulations to minimize

risk and prevent future liability and penalty and interest assessments, and responsible for compliance

management and audit support for all clients

• Mentored, coached and trained team members in unclaimed property processing and shareholder location

services

EDUCATION:

Bachelor of Science: Communications • St. John's University – Staten Island, NY

References Furnished Upon Request

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