403-***-**** – email@example.com
I am a dedicated and detail-oriented administrative professional with over a decade of experience in administration and customer service. I excel at prioritizing objectives and completing multiple project tasks simultaneously. I have a strong set of customer service skills which make me an efficient and effective communicator.
Customer Service Rep/Assistant Office Manager:
Bunzl Cleaning & Hygiene (Calgary, AB) September 1, 2016 - Present
Multi-line phone system operations, maintain/delegate multiple inboxes, Order Entry, Inside Sales, Daily Cash Reconciliation, Inventory Control, Cross-Branch Customer Service Training, Customer/Vendor Relationship Manager, Resolving Customer Concerns, Assist Office Manager in a number of tasks, Interpersonal Conflict Resolver, Other duties as requested.
School of Alberta Ballet (Calgary, AB) January 2013 – September 2016
Managed a staff of six, Daily Opening/Closing Activities for retail operations, Multi-Line Phone System – customer relations, inside sales, human resources, Recruiting and Training retail staff, bank deposits, daily cash reconciliation, daily sales reporting, monthly sales analysis, greeting visitors, mail room operations, various other office tasks.
The Doctor’s Office (Calgary, AB) January 2009 – December 2012
Managed busy doctor’s office consisting of 4 regular doctors and support staff, maintained Doctor’s daily scheduling calendars, scheduling for all support staff, Multi-Line Phone System – escalation calls/overflow calls, Project management of a new data collection/storage program, office supply inventory, various other office tasks.
Early Childhood Development: Red Deer College (Red Deer, AB) 2003
Completed Level 1 and 2
Microsoft Office : Advanced Word Skills, Intermediate Excel Skills, Intermediate Power Point Skills.
Highly Organized Multi-Tasker
Excellent Time Management
Strong Attention to Detail
Quick Learner: worked with a variety of company specific software programs.
Experience in Sage 50 and ADP programs
A/R and A/P experience