Arun Kumar Yadav

E-Mail id : adeyej@r.postjobfree.com

Cell No.: +919*********/895-***-****

Total Experience: 7.9 Years

(Assistant Manager IT: 2 Years ) (Network Engineer (L1): 4.1 Years) (Desktop Support Engineer: 1.8 Years) To perform training and intend to build a career with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself fully Professional Qualification: -

Skill Version

Networking Structured Cabling, Network Designing, Network Configuration, Troubleshooting Hardware Desktop, Laptops, Printer, Thermal Printers Operating Systems Microsoft Window XP, Window 7, Window 8, Windows 8.1, Windows 10, Window 2000, Application Software All Basic need software including Microsoft Office,Finacle.Oracle etc. Certifications: -

Diploma / Certifications Institute

CCNA (Cisco Certified Network Associate) IIHT Institute, Jaipur Networking N+ IIHT Institute, Jaipur

Certified for Desktop Support Engineer Wipro InfoTech Advance Diploma in Computer Hardware & Networking Technology IIHT Institute, Jaipur Academic Qualification: -

Qualification Board / University Percentage

Graduation (B.Sc) Rajasthan University 55.56%

Sr.Secondary Rajasthan Ajmer Board Education 62.63% Secondary Rajasthan Ajmer Board Education 67.33%

Experience Profile

MUSEUM OF GEM AND JEWELLERY: ASSISTANT MANAGER IT

Profile : Manager

Designation : Asst. IT Manager

Date Joined : 25 April 2018 to till date

Roles and Responsibility

Running regular checks on network and data security

Identifying and acting on opportunities to improve and update software and systems

Developing and implementing IT policy and best practice guides for the organization

Conducting regular system audits

Running and sharing regular operation system reports with senior staff

Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages

Managing and reporting on allocation of IT budget

Providing direction for IT team members

Identifying opportunities for team training and skills advancement

Monitoring CCTV cameras and manage backups of recordings on daily basis. CMS IT Services : Consultant

Profile : Network Engineer

Designation : Consultant

Client : VIJAYA Bank (Regional Office)

Date Joined : 18 October 2017 to 10 April 2018

Roles and Responsibility

Managing and maintaining daily basis call report of branches.

L2 support for maintenance, configuration and troubleshooting of Desktops / Laptops & Router .

Managing Network Printers, Hardware, Network Monitoring

Involved in Vendor Co-ordination, Management & End user support .

Mail Server Support (Creation Mail Id, disabled, Password Change)

Responsible for coordinate with vendors for network setup of new opening branches.

Responsible for log various type of call in CMS, Bharat IT, HP, and Accel Frontline.

Backup Live Mail / Thunderbird / Outlook Mails. Pst

Conducting Video Conferencing & Audio Conferencing.

Coordination with BSO like BSNL, Tulip, Sify, Vodafone, Idea for resolution of the link.

Responsible to monitoring the network connectivity of branches by CA Spectrum.

Handle helpline application, Call Co-ordination with engineers and various vendors.

Handling active directory activities (User id creation, deletion, blocking user accounts, password reset) Provide technical support of Wipro clients, including Backup Support, Desktop Support, and Network Support. Clients List

Profile : Network Engineer

Environment : FMS Operations

Designation : Network Engineer

Organization : Dev Information Technology

Date Joined : 13 Aug 2013 to 31 July 2017

Vijaya Bank (Regional Office) Kotak Mahindra Bank (Regional Office) HDFC Bank Axis Bank

Yes Bank Ultra Tech Cement

Lafarge India Limited Shopper Stop

Indigo Airlines Aircel (CHQ)

HP Asian Paints

IIFL Mahindra and Mahindra

Roles and Responsibility

Troubleshooting of VPN related issues.

L2 support for maintenance, configuration and troubleshooting of Desktops / Laptops.

Managing Network Printers, Hardware, Network Monitoring

Involved in Vendor Co-ordination, Management & End user support.

Mail Server Support (Creation Mail Id, disabled, Password Change)

Support & Maintain Server R2 2012 Policies, Server Based Applications

Troubleshoot Computer Hardware & LAN / WAN Related Problem

Secure LAN / WAN / Wi-Fi Network

Backup Live Mail / Thunderbird / Outlook Mails. Pst

Response to close all calls within committed norms

Handle helpline application, Call Co-ordination with engineers and various vendors. Dev Information Technology Limited : Network Engineer (L1) Vayam Info Solutions Pvt. Limited : Desktop Support Engineer Profile : Desktop Support Engineer

Environment : IT Operations

Designation : Desktop Support Engineer

Client : Aircel

Date Joined : 01 Feb 2012 to May 21st 2013

Roles and Responsibility

Response to close all calls within committed norms

Perform system software and hardware maintenance, test and integrate upgrades to operating system.

Configuration of RSA Token for VPN Connectivity

Domain Joining, Update the firmware of new version Time to time when required.

Maintenance to Marge and data backup & Restoration

I also do the establishment of video conferencing, Audio Session Bridge & projector Connectivity.

Responsible for recovering user’s data from crashed HDD and Safe boot by Bartp, Cloning and Zink.

Team Leader for Windows 7 migration from Windows XP more than 1200 laptops and Desktops. Product Handled

Desktop : Dell, Lenovo Think Centre, Wipro, HCL, HP, Acer, IBM, Thin Clint, etc. Laptop : HP, Lenovo, Dell, Toshiba, Apple Wipro Ego Notebook, Acer, Sony. Etc. Printer : HP,Canon,Ricoh,Epson,Brother,Samsung,Toshiba,Sharp,Xerox Etc. Others : Cisco VOIP Phone, Cisco Jabber Video, Polyclone Video, Hand Scanner, POS Machine, Barcode Generator Personal Details

Date of Birth : 25 April 1989

Father’s Name : Chandra Shekhar Yadav

Mother’s Name : Subhadra Yadav

Sex : Male

Language Known : Hindi, English

Current Address : 117, Friends Colony, Sirsi Road Panchawala, Jaipur (Rajasthan)

Pin Code – 302034

Declaration:-

I do hereby confirm that I will deliver the best part of my service and dedication if I get Recruited in your company. I fully hope that you will provide me an opportunity to work in your Esteemed organization.

Date : Yours Sincerely

Place: Jaipur [Arun Kumar Yadav]

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