Third Key Store Manager Customer Service

Experience

Icing by Claire’s: Third Key Management ( 1233 W Ave P Space #925, Palmdale, CA 93551) March 29,2019- Currently Employed

My current position is a part-time management position in which I have provide a pleasant environment in the store as well as pierce ears, preform a portion of administrative work and co ISP manager. My duties include depositing money and closing the store and filling out the proper paper work at the end of the night. Occasional opening shifts include counting the money to make sure it was done correctly the night before.

Baskin Robbins : Lead Server (104 Yorba Linda Blvd, Placentia, CA 92870) March 1, 2018- December 21, 2018

My position included serving meal and maintaining a clean and inviting environment. I was also responsible for occasionally opening the store as well as occasionally closing and following all of the procedures that are to be done.

Big Lots: Lead Customer Service Associate (1070 W Ave K suite A, Lancaster, CA 93534) March 10, 2014- August 15, 2016

My position included keeping the register area clean and clutter free, help maintain the store recovered, clean any spills as well as assisting customers while on the floor, set planograms as well as cashier.

Volunteering

Los Angeles County Sheriff’s Department Palmdale Station

Service Supervisor: Ronald Sneed : *******@****.***

Education

California State University, Fullerton ( Bachelor of Arts ) Aug 2016- May 2019

I earned my bachelor’s degree in Criminal Justice with a 2.98 GPA in spring 2019.

Antelope Valley College (Associates of Arts/ Associates of Sciences for Transfer) Aug 2012-Jun 2016

I was awarded my associate degrees in Administration of Justice as well as in Social and Behavioral Science. I transferred to California State University, Fullerton with a 3.5 GPA.

Knight High School (Palmdale, CA) Aug 2008- May 2012

References

Jennifer Pak: Baskin Robbins Store Manager: 714-***-****

Claudia Azzam : Icing by Claire’s: 661- 575-9357

Olga Molina : Personal friend: 661- 575-7534

Eduardo De Santiago: Personal Friend: 661-***-****

Skills

While attending Antelope Valley College, I kept my grade point average at 3.2. I have approximately 4 years’ experience in customer service. While working in retail I gained experience working with all kinds of patrons. I am bilingual, and I enjoy working in-group environments as well as getting to know the people I work with on a daily basis. I rapidly adapt to my surroundings and I am dedicated to the task I am presented with no matter how time consuming it is. I believe in always putting my best foot forward and to dedicate as much as possible to demonstrate an in-depth understanding in what I am tasked with. I also have experience working under pressure in a high-volume store, it has taught me to work as efficiently and accurately as possible while at the same time maintaining a professional approach. In my current position I have been exposed to administrative tasks on a daily basis.

Being a student has taught me how to manage my time effectively by always meeting deadline for assignment. Other qualifications that I have gathered as an undergrad has been on how to critically think. I also gained knowledge in computer systems such as Microsoft word, Excel, PowerPoint and Access. While attending college, I was exposed to a plethora of courses based on criminality and behavioral science. My course load included psychology, sociology, and classes based on psychological criminality. Aside from my scholarly merits I have been successful in the positions I have held at the jobs listed above. I always apply the same work ethic amongst both. No matter the obstacles I have dealt with I always dedicate myself to my work. My capability of learning is based on the strong work ethic and determination to succeed.

Contact this candidate