Network Engineer Support

LYLES H. SMITH JR.

www.linkedin.com/in/lyles-smith

Middletown, DE 302-***-**** ********@*****.***

NETWORK ENGINEER

I'm experienced Network Engineer specializing in routing and switching traffic for client connectivity leveraging head end network devices including checkpoint firewalls for access mitigation and network address translations. Adept in troubleshooting networks for clients with the Network Operations Center (NOC) using tools such as CA-Spectrum, HPNA, eHealth, CAPM, NetScout, and Wireshark. Driver of change in transformation team to modernize network topologies for clients leveraging MPLS, Ethernet, Internet, Wireless, and SDWAN deployments.

AREAS OF EXPERTISE

● Routers (Cisco) ● Firewalls (Checkpoint)

● Switches ● SDWAN (TBD)

● Network Troubleshooting ● Trouble Shooting

TECHNICAL SKILLS

CA-Spectrum HPNA eHEALTH CAPM NetScout Putty Wireshark SSH Lan/Wan TCP/IP VPN MPLS Ethernet SNMP Cisco 1800, 891, 1900, 2800, 4300 and 4400 Series Routers

PROFESSIONAL EXPERIENCE

Fiserv Apr 2016 – May 2020

Network Engineer

Oversaw upgrades for remote routers, maintenance, and implementation of various network technologies.

Upgraded remote Fiserv routers to support equipment refresh.

Worked with Telcos upgrading circuit from channelized T1’s to Ethernet.

Created new Vlans in Fiserv core switches to support client boarding.

Planned, designed, and implemented disaster recovery testing.

First Data Corp Jan 2005 - Apr 2016

Network Planning

Gathered requirements to design a network infrastructure and support future growth.

Managed implementation projects.

Built Visio diagrams for engineer implementation.

Worked with clients and Fiserv engineers in testing new network installations.

Collaborated with other in-house departments in resolving boarding issues with clients.

EFS/First data Corp Apr 1996 – Jan 2005

National Tech Support

Installed Motorola telecommunication equipment in offsite Telco pops.

Provided second level support for NOC.

Implemented Cisco equipment running protocols from RIP v2 to OSPF.

EDUCATION

Library and Information Science

University of Pittsburgh, Pittsburgh, PA

Contact this candidate