Case management, emotional intelligence, communication, problem solver

EDUCATION

Langston University- Langston, OK January 2018- May 2020

Bachelor of Arts

Kennesaw State University-Kennesaw, GA. August 2014-December 2017

WORK EXPERIENCE

Supported Community Lifestyles, OK March 2019-June 2020

HTS-Habilitation Training Specialist

Interacted with individuals in an emotionally supportive and therapeutic manner

Provided appropriate leisure time activities

Followed up with clients regarding satisfaction of care

Gathered information, which involved observing, receiving, and otherwise obtaining information from all relevant sources.

UPS, GA October 2018-Febuary 2019

Driver Helper

Loading and unloading the truck on a daily basis

Assisted the driver with deliveries

Reported problems if there was any to be reported

Communicated daily with customers

Assisted with Navigation and Routes

FedEx, GA

Package Handler November 2017-January 2018

Loaded and unloaded packages from delivery vehicles

Lifted and moved heavy weights between destinations

Carried out work in accordance with FedEx’s policies and guidelines

Sort cargo/packages according to the provided instructions

Communicated effectively with relevant personnel to carry out tasks in a quick and efficient manner

FULL TIME STUDENT (2014-2017)

Six Flags, GA

Ride Operator May 2013-August 2013

Inspecting devices/rides

Team Player - worked closely with staff to ensure safety to all in attendance

Gained experience in multitasking, customer satisfaction and conflict resolution

Provided instructions to the riders

Made sure patrons are installed safely, and implementing safety procedure

SKILLS

Responsible

Critical Thinker

Active Learner

Writing Skills

Team Player

Problem Solver

Emotional Intelligence

Communication

EXTRA CURRICULAR ACTIVITY

Kennesaw State University NCAA Division 1 Football Player August 2014-December 2017

oParticipating player on football team, as well as full time student

Volunteer with Horizon League. August 2014- December 2017

oEstablished a positive relationship with special needs child

oMaintained confidentiality of child

oEnsured the social well-being of children with various disabilities

Volunteer with Books for Africa August 2014- May 2018

oCollected and packaged books for people in Africa

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