Employee Relations Marketing

EDUCATION

SHIJIA (RIKA) SHANG

*********@*****.*** 812-***-****

Address: * *** **. *** ***, Medford, MA, 02155

Northeastern University Boston, MA

College of Professional Studies Aug. 2020

Master of Analytics

Indiana University Bloomington, IN

School of Public and Environmental Affairs (SPEA) May 2018 Bachelor of Science in Public Affairs

Major: Human Resource Management

Minor: Arts Management

Major GPA: 3.68/4.0 Cumulative GPA: 3.36/4.0

EXPERIENCE

ABclonal Technology Woburn, MA

Human Resource Specialist June 2018-July 2019

- Responsibilities include but not limited to employee relations, benefits, payroll, talented acquisition, office managing, ensuring compliance of all legal and government reporting and policies for the divisions.

- Implemented, administered and processed employee compensation via ADP; rectified haphazard payroll process for exempt and non-exempt hourly staff.

- Processed, verified, and maintained personnel related documentation according to corporate, federal and state guidelines.

- Wrote and implemented new hire orientation program which ensured appropriate on-boarding process.

- Worked with Executive Management in creation of policies to support employees and strategic business needs.

- Accomplish 100% of the necessary staffing and addressed all payroll issues; Investigated employment and personnel problems as needed.

Bloomington Meadow Hospital Bloomington, IN

HR Intern May 2017-July 2017

- Assessed candidates by conducting background checks and obtaining information from law enforcement officials, previous employers to ensure high quality hires

- Supported human resources staff with new hire orientations by papering new hires document, direct support as needed and attend daily departmental meetings

- Organized administrative support, including filing confidential documents in employee personnel records and entry of data into HRIS

CourseNetworking LLC Indianapolis, IN

Marketing Intern September 2016-January 2017

- Designed a multi-pronged and comprehensive marketing strategy by targeting both offline and online consumers

- Translate the company website from English to Chinese and vice versa for marketing and promotional activities

- Collaborate with other offices and territories to plan and develop new technology, and identify website bugs to improve user experiences

ACTIVITIES

Boy Scouts Of America Bloomington, IN

Ambassador July 2017-August 2017

- Supervising youth patrols are participating in scouting activities at Ransburg Scout Reservation.

- Serve as a cultural ambassador and translator to facilitate understanding of American culture, scouting values, and safety procedures through individual attention and on-the-spot translations.

- Promote IU through conveying personal experiences, being a positive role model and administering STEM education.

Human Resource Association – Indiana University Bloomington, IN Member January 2017-Present

SKILLS

Language: Chinese (Native), English (Fluent)

Computer: Working knowledge of Microsoft Office (Word, Excel, PowerPoint, Access)

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