Manager Customer Service
Resume:
Gentry Donselar **** Fountain Lake Cir Apt. ***
Bradenton, FL 34027
(727) 600 - 9995
*********@*****.***
EXPERIENCE
Staples, University Park, FL - Production Lead
December 2019- PRESENT
Provides excellent customer service. Files copy and print paper work, and oversees production of the print and marketing department. Works with all Microsoft software.
Jimmy Johns, Clearwater, FL/ Grand Haven MI — General Manager
July 2016- December 2019
Provides great customer service. Manages staff and handles scheduling. Performs all daily opening tasks. Performs all inventory counts, week ending tasks, and orders trucks. Handles all store needs and staffing needs.
Grand Pines Living, Grand Haven, MI — Culinary Aide December 2015 - July 2016
Resident care, nutrition
Grand Traverse Pie Company, Musekgon, MI — Associate June 2015 - December 2015
Customer service, cashier, baking and food prep
EDUCATION
Baker College, Muskegon, MI — HR and Business Mgt. August 2017 - May 2019
Attended college working towards a degree in Human Resources and business management.
Careerline Tech Center, Holland, MI
2015 - 2017
Global business and entrepreneurship. Performed daily HR tasks as the VP of Human Resources.
SKILLS
Ability to manage a complete
staff
Great customer relations
Able to provide information in
personal/business finance
Able to complete daily Human
Resources tasks
Ability to create and
implement organizational
skills
Ability to monitor and hold
professionalism over the
phone
Ability to understand and
handle employee problems
Ability to use all Microsoft
applications
Ability to learn new computer
software quickly
AWARDS
10 hour OSHA Workplace
Safety
ServSafe Manager
Certification
Grand Haven High School, Grand Haven, MI
2013 - 2017
Grand Haven High School Diploma
References:
Maha Dahman
District Manager
Chloe Butron
Jimmy Johns #1291 Area Manager
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