Engineer Office
Resume:
Sohail Chauhan
Nationality: INDIAN
Contact : 986-***-****
Email : ***************@*****.***
PERSONAL SUMMARY
Looking for a suitable IT support technician position, where I can contribute to the best of my ability including my talent, experience and ambitious while dealing with the clients. Looking forward to work in a firm that allow me to show my strong knowledge and experienced skills in IT field.
KEY SKILLS
Acquaintance with the functioning of the Computer Hardware Engineer department.
A professional individual with ability to adhere to corporate ethics.
Skilled at learning new concepts quickly.
Good communication and problem solving skills.
Excellent customer handling skills.
Patience and multi-tasking.
Good ethics of working.
IT SKILLS
Proficiency in all Microsoft Office programs (Word, PowerPoint, and Microsoft Access)
Good knowledge of hardware and software concepts.
Knowledge of troubleshooting and different routing methods. EDUCATION
H.S.C. passed with First class in the year 2013
S.S.C. passed with Second class in the year 2011
LANGUAGES
HINDI – Reading, Writing & speaking
ENGLISH –Reading, Writing & speaking
Page 2 of 3
CERTIFICATIONS & ACHIEVMENTS
Completed MS Office, HTML & Visual Basic Certification from in 2010 Completed Hardware & Networking Course from Government Polytechnic, Mumbai in 2013 Completed MS Office from Maharashtra Business Training Board, Mumbai in 2014 HOBBIES
Learner of new IT Skills, Listening song and visiting new place, Reading Electronics & Computer related articles.
PROFESSIONAL EXPERIENCE
URBANCLAP
From: August 2017 to November 2019
DESIGNATION: IT SUPPORT TECHNICIAN
Duties:
Interacting with customers, understanding their needs and requirement and provide Customize / cost-effective solution to the customer.
Installation & Up-gradation of hardware & software.
Strong in troubleshooting PC’s and laptops.
Installing and configuring new updated drivers and software.
Install & configure network Wi-Fi printers connecting & sharing.
Network sharing all the desktops and laptops in workgroup.
Assemble new workstations PC’s.
Supporting customers using remote access technologies and also by visiting client sites.
Excellent customer facing and communication skills.
Sales and Services.
ALLIANCE ONE GENERAL TRADING LLC.
From : May 2015 to May 2017
DESIGNATION: Jr.System Administrator
Job Role:
Administering the IT department’s policies and procedures
Responsible for the installation and maintenance of IT equipment and solving the regular Upcoming Hardware & Software issues.
Responsible for supporting : Windows XP/Vista/ Windows 7,8,8.1 and Windows 10 Office
2003,2007,2010,2013,2016 and 365 Windows Server, Small Business Server 2012, Page 3 of 3
Configurations.
Strong in troubleshooting.
Installing and configuring new updated drivers and software.
Install & configure network Wi-Fi printers connecting & sharing
Network sharing all the desktops and laptops in workgroup.
Assemble new workstations PC’s.
Troubleshooting PC’s and laptops.
Excellent customer facing and communication skills
Basic knowledge in CCTV Cameras and mobile devices. A 2 Z InfoTech Solutions
From March 2013 to April 2015
Designation: Desktop Engineer
Job Role:
Installation & Up-gradation of hardware & software.
Interacting with customers, understanding their needs and requirement and provide customize / cost-effective solution to the customer.
Configuring Laptops for wireless communication like Wi-Fi.
Provide hardware support (Desktop, printers etc.)
Cabling, Crimping and creating new networking.
Provide support for local LAN network.
Installation of various operating systems.
Supporting customers using remote access technologies and also by visiting client sites. I we hereby declared that mentioned information is correct to my knowledge, if given an opportunity in your esteemed organization. I shall try to meet & exceed the service & policy level benchmark of your organization.
PASSPORT DETAILS:
PASSPORT NO. M 8614580
PLACE OF ISSUE: MUMBAI DIST THANE (INDIA)
DATE OF ISSUE: 01.04.2015 - DATE OF EXPIRY: 31.03.2025
Contact this candidate