Administrative Assistant Service Representative

RIYA JOSE PRATHEEKSH

Frankfort IL *****, Chicago, IL 60290 H: 516-***-**** ***************@*****.*** IT Professional

Computer Science of Engineering graduate with a Master’s in IT and Management. Creative and people-oriented Computer Scientist with extensive project management experience. Able to effectively communicate and work collaboratively in a diverse environment with an optimistic attitude. Provides technical and coordination skills that are instrumental when improving organization operations. Administrative Assistant with proven skills in analyzing competitors and synthesizing business intelligence. Detail-oriented with creative mindset and strong project management abilities. Natural leader with resourceful and systematic approach. Technical Skills

Business Planning Management and leadership Python SQL MySQL CSS Javascript HTML C++ JAVA Algorithms Organization and Efficiency Data Mining Network Security Computer and Technology Analysis & Communication Scheduling Programming Languages

Database Management Machine Learning Mathematics Time Management Operating system Critical Thinking Experience and Training

Customer Service Representative

Walgreens, Frankfort IL

Administrative Assistant April 2018 - April 2019

Shri B M Patil Medical College And Research Center - Vijayapura, Karnataka

● Liaised between internal and external stakeholders, providing updated project status and performance reports.

● Successfully coordinated, mitigated issues, and provided maintenance and updates for office systems. Industrial Visits

Fabcoders Retail Software Private Limited - February 2018 Techgentsia Software Technologies Private Limited - March 2018 Projects

● Smart Shopping System - April 2018

● IoT based project implemented with RFID tag / specific RFID reader making shopping easier by attaching RFID tag. Embedded C is used as a programming language for the RFID receiver and transmitter.

● JAVA language used on the front end.

● Database Management system with relational Jet Database Engine with a GUI and software development tools.

● Review and Ranking System

● Identified and proposed ways customers and experts interact by giving reviews on specific electronic gadgets, entertainment, and vehicles. Technology used: ASP.net implemented in C# and back-end with MSSQL Server Architectural pattern used in MVC.

Seminars

● Algorithms for size and color detection of smartphone images of chronic wounds for healthcare applications

● Executed image processing. Enhanced image features by developing image analysis algorithms for size and color determination of wounds from wound images taken with an on-board smartphone. The three main components are mask image, camera calibration, and range of colors.

Education

Masters in Information Technology of Management (GPA - 4.00), DeVry University Tinley Park, Illinois Bachelor of Computer Science And Engineering (GPA – 3.03), Mahatma Gandhi University - India Certificates

Fabcoders Retail Software Private Limited -Feb 2018 Techgentsia Software Private Limited-March 2018

Affliations

Society of Women Engineers - Team Member

Technical Organization - Team Leader

Technology Club - Accessor

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