Engineer Quality

*

VIKAS KUMAR SINGH

Mob: +91-926*******,945-***-****

E-mail: *************@*****.***

DOB-22-Aug-1990 New Delhi

Professional Synopsis: -

• An IT/Telecom professional with over 04 years of experience in field of Project Management, Services Delivery, Business Development, Client Servicing & Vendor Management

• Responsible for planning, prioritizing, and executing a project by working with all the project stakeholders.

• Ability to deliver end to end projects and assignment within the inflexible service level agreement

• Building and maintaining strong and effective relationships with customers, vendors, and other stakeholders

• Efficient in providing quality customer service, resolving customer queries and complaints, targeting customer care, satisfaction & retention.

• Committed to pursuing a long term, challenging, result oriented career with an organization where I can utilize my skills for the development of more profitable, efficient & innovative system and product.

• Experience in Telecom technologies like SDH, DWDM & HSI Core while working with clients like Reliance Jio, Bharti Airtel, Vodafone, Idea.

Current Organization: ZTE India Private Limited, Patna Bihar on the payroll of PYRO BKP Telecom consultants Pvt. Ltd., Hyderabad. Role: Quality Engineer (Customer Success) – March 2019 to April 2020. (1Years 1Months) Key Responsibility-

• Handling customer meeting.

• Knowledge about different PPE’S.

• Handling OHS/EHS violation.

• Handling risk assessment and hazards.

• Handling tools audit.

• Handling quality & EHS Audit by ISDP.

• Attend client meetings and assist with determination of project requirements.

• Check the site readiness for RFI and prepare Material Requisition Note (MRN) if required by the customer & coordinate material movement to sites.

• Allocate sites to Teams, provide site plan and coordinate their movement.

• Coordinate move of I&C Engineers to sites and monitor progress.

• Responsible to planning and manage all work related to Vodafone LTE Project.

• Perform Commissioning/Integration of Hawaii BTS with the help of WDT (Wireless Deployment Tool) supported by android mobile.

• Alarm related issue also closed like that (GPS antenna, VSWR, CPRI cable Faulty)

• Ensure the quality services by discussing operation strategies with customers Early Experience:

o Organization: Shivam Infocom Pvt.Ltd . Role: Bss Engineer Dec 2017 to Feb 2019

(1Years 2 Month )

2

o Organization: Nutek India Ltd. Gurgaon. Role: Sr.Engineer &Project Coordinator – Nov 2015 to Nov 2017. (2 Years)

Key Responsibility:

• Experience on SDH, DWDM, & OTN network technologies

• Hands of experience on Transport Equipment (Huawei, Nokia, Tejas, ECI & Fibcom)

• Responsible for site survey of new project works and expansion of Transmission network

• Installation, Configuration & Commissioning of new Optical telecom equipment’s

• Prepare & fill ATP documents for proper acceptance & equipment documentations

• Link migration, traffic shifting, card additions & fault rectification of Optical fiber network & Equipment’s

• Responsible for maintenance & timely on-site clearing and troubleshooting of transmission related alarms Educational Qualification:

Exam College & Board Year Marks % Remarks

B.Tech (EC) Neelkanth Institute of Engineering Technology, Meerut U.P 2013

63.5

First Division

12

th D.V.I.C Santkabir Nagar U.P

2007 63.7 First Division

10

th M.G inter collage Gorakhpur U.P 2005 67.2 First Division Skills and Competencies:

• Proficient experience in MS-Office tools like MS Word, Power point, Visio, MS-Excel (Pivot table, vlookup etc.)

• Experience and knowledge of tools like share point, Citrix & Sales force

• Good communication skill & flexibility to handle changing environments

• Procurement, Team building, Business MIS, Reporting & Documentation

• Multitasking & Leadership quality

Personal Details:

• Father’s Name - Prashuram singh

• Date of birth - 22 AUG 1990.

• Sex - Male

• Nationality - Indian

• Language known - English, Hindi, Haryanvi.

• Marital Status - Married.

• Hobbies - Travelling, Listening Music & Surfing Internet.

• Present Address - Suryavanshi villa Shivpur Sahabazgang Gorakhpur-273014 Declaration

I hereby declare that the above mentioned information is true to the best of my knowledge. Date: (Vikas kumar singh)

Place:

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