Customer Service Machine

RR

ROSEMARY RIVAS LEIVA

***************@*****.*** C: 469-***-**** Desoto, TX 75115

Skilled goal-oriented worker with basic bilingual abilities and strong multitasking and customer service skills ready for a long-term position focused on producing satisfactory components. Diligent about efficiently carrying out work and supporting company needs.

Bilingual - English, and Spanish

Work well in fast-paced environments

Customer service

Microsoft Office expertise

Cash management

Staff mentoring

Fast learner

Dart Container Corporation Waxahachie,

TX

Inspector Packer

01/2020 - Current

Completed minor machine maintenance, including oiling parts and cleaning components.

Adjusted controls to change machine seĴings, reducing errors of finished products.

Documented daily production data and submiĴed accurate, timely logs to keep management up to date on activities.

Oversaw machine operation to identify defects or malfunctions, making adjustments as necessary.

Monitored machines in operation to detect malfunctions and identify product defects.

Measured and inspected finished products for defects, and compared to work instructions for accuracy.

Read diagrams and work orders to coordinate machine schedule. Blue Beacon Truck Wash Dallas, TX

Cahier

02/2019 - 06/2020

Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.

Helped customers find specific products, answering questions and offering advice.

Drove sales and add-on purchases by promoting specific item options to customers.

Welcomed customers, offering assistance to help find the necessary services needed.

Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Amazon Dallas, TX

Warehouse Associate

11/2019 - 12/2019

Staged products between receiving, storage and shipping areas to accurately transfer items.

Identified defective, lost or missing merchandise and promptly reported issues to the supervisor.

Unloaded freight using pallet jacks to transport heavy items to locations Summary

Skills

Experience

in the warehouse.

Inspected and moved products to designated areas in the warehouse. Loaded perishable and non-perishable items into trucks according to planned delivery schedules.

Affixed accurate labels to customer packages to prevent unnecessary delays.

Scanned container labels to verify contents and determine target destination using RF scanners.

Examined packages and goods for damage and notified vendors of specific issues requiring replacement.

Desoto High School Desoto, Tx

High School Diploma

2019

Education and Training

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