Manager Project
Resume:
Michael S. Dow
Results orientated technology project manager in the technology industry offering extensive experience in building and leading top-performing teams of analysts, developers, technicians, engineers and vendors in building a variety of technology projects. Versed in Waterfall, Agile and Scrum methodologies.
Work History
Regency Centers, Jacksonville FL Nov 2017 – May 2020
Technology Project Manager
Project Management Professional providing decisive and insightful leadership managing diverse technology projects with a team of network and software engineers, technicians, junior project managers and systems administrators. Managed internal and vendor resources connected to all projects. Seamlessly coordinating and collaborating with internal organizations and third party partners. Managed the buildout and migration of the company’s 2 data centers, the migration of 520 users to windows 10, the upgrade of networks at all satellite offices, the migration to a mobile device management system, and the development and upgrade of various applications and programs.
CommNet Communications, Jacksonville FL Jan 2017 – Nov 2017
Project Manager
Project Manager managing all phases of diverse technology projects for a variety of clients to include the complete technology buildout for the Amazon JAX3 Warehouse, Guest Wireless Project for the Jacksonville Airport and Data Center Upgrade for the Daytona Motor Speedway. Experience includes business requirements gathering, process analysis, solution design and implementation management, scope definition and management, risk and stakeholder analysis, team building, development, change control, project tracking and vender management.
Genesis 10, Orlando, FL. Aug 2014 – Oct 2016
Project Manager
Project Manager building IT infrastructures for Bank of America and their subsidiaries. Responsible for the implementation of pervasive wireless networks, networking solutions for call and data centers including new builds, decommissioning, site moves and data migration which includes the installation and configuration of voice and data routers, switches and related equipment. Business requirements gathering, process analysis, solution design and implementation management, scope definition and management, risk and stakeholder analysis, team building, development, change control, project tracking and vender management.
AVI-SPL, Orlando, FL. Jan 2004 – Aug 2014
Project Manager
Project Manager responsible for building infrastructures for both IS and A/V systems for a variety of clients including higher education, healthcare, military command and control, emergency operations centers, 911 centers and call centers. Responsibilities included business requirements gathering, process analysis and re-engineering, solution design and implementation management, scope definition and management, risk and stakeholder analysis, change control, project tracking team building, managing the technical & engineering staff, and vender management. Assisted in the development of a ‘Play Book’ to help define the tasks and responsibilities for the technicians, engineers and project management team.
Audio Visual Innovations, Orlando FL. Aug 2001 – Jan 2004
Project Engineer
Develop system design drawings including system diagrams and schematic drawings; architectural diagrams, drawings and sketches. Coordinated with customers, contractors, venders and manufacturers. Perform site surveys. Programmed Crestron, Extron, Biamp systems. Installed and tested Various VTC systems to include Tandberg, Polycom and Lifesize. Maintain quality assurance and insured customer and/or end user was fully trained on all systems.
General Project Systems, Orlando, FL. Mar 1999 – Sep 2001
Lead Technician
Responsible for coordinating with the customer and contractors. Created daily schedules for onsite crews. Installed and managed the installation, maintenance, and testing of various audio, video and videoconferencing products and ensured all was completed in a timely manner. Responsible for reading and understanding schematics.
Rosser Microwave Systems, Albuquerque, NM. Oct 1997 – Aug 1999
Lead Technician
Supervise and train personnel in the installation of equipment racks, fiber optic transmission systems, multiplexers, CAT 3, CAT 5, coaxial cable and the termination of said cable mediums. Responsible for the coordination of supplies and the organization of crews for installation.
EDUCATION
PMI Institute
PMP Certification
Crestron Technical Institute
DMC-T, DMC-D, DMC-E
FLORIDA TECHNICAL COLLEGE, Orlando, FL
Associate of Science in Computer Technology and Network Management.
EMBRY RIDDLE AERONAUTICAL UNIVERSITY, Daytona Beach, FL
Associate of Science in Aeronautics.
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