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Service Representative Customer

Location:
Alvin, TX
Posted:
July 27, 2020

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Resume:

STEPHON HOOD

**** ********* *****

Stone Mountain, GA 30088 770-***-****

adevxt@r.postjobfree.com

P R O F E S S I O N A L E X P E R I E N C E

PRIDE STAFFING, Norcross, GA

Shipping/Receiving Clerk, October 2019 to March 2020

Verified and kept records on incoming and outgoing shipments

Determined method of shipment

Unpacked and examined incoming shipments, rejected damaged items, recorded shortages, and corresponds with shipper to rectify damages and shortages

Routed items to various departments

Examined outgoing shipments to ensure shipments meet specifications

Maintained inventory of shipping materials and supplies

Other duties as assigned

ONIN STAFFING, Norcross, GA

Shipping/Receiving Clerk, July 2019 to October 2019

Verified and kept records on incoming and outgoing shipments and prepared items for shipment: Compared identifying information and counted, weighed, or measured items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records

Determined method of shipment, utilizing knowledge of shipping procedures, routes, and rates

Affixed shipping labels on packed cartons or stencils identifying shipping information on cartons, using stenciling equipment

Assembled wooden or cardboard containers or selects preassembled containers. Inserted items into containers, using spacers, fillers, and protective padding

Posted weights and shipping charges, and affixes postage

Unpacked and examined incoming shipments, rejected damaged items, recorded shortages, and corresponds with shipper to rectify damages and shortages

Routed items to departments

Examined outgoing shipments to ensure shipments meet specifications

Maintained inventory of shipping materials and supplies

May direct others in preparing outgoing and receiving incoming shipments

WALMART, Stone Mountain, GA

Cart Associate/Courtesy Clerk, October 2018 to July 2019

Retrieved and maintained carts

Assisted customers with carryouts

Assisted with bagging for quick and efficient checkout

And other miscellaneous duties as assigned

FOOD DEPOT, Stone Mountain, GA

Cart Associate/Courtesy Clerk, March 2018 – October 2018

Retrieved and maintained carts

Assisted with bagging for quick and efficient checkout

Assisted customers with carryouts

Placed returned merchandise back on shelves

Cleaned up spills and other miscellaneous duties as assigned

DONNELLY COMMUNICATIONS, Atlanta, GA

Customer Service Representative, May 2016 – August 2017

Resolved customer complaints via phone

Filed reports based on customer comments

Managed large amounts of incoming calls

Advised on company information

Utilized computer technology to handle high call volumes

KROGER, Stone Mountain, GA

Courtesy Clerk, June 2015 – May 2016

Assisted in the quick and efficient checkout service of customers

Helped unload grocery items on checkout stand

Placed returned merchandise back on shelves

Assisted customers in locating items and provided them with product information

Identified various kinds of items and ensured that they are separately bagged

E D U C A T I O N

MOUNT ZION HIGH SCHOOL, Jonesboro, GA

High School Diploma, May 2015

A D D I T I O N A L S K I L L S

Strong work ethic

Web and tech savvy, require little to no training

Good communication skills

Enthusiastic and dependable

1518 Burnstone Drive, Stone Mountain, GA 30088 770-***-**** adevxt@r.postjobfree.com



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