Customer care executive
Resume:
I am motivated, proactive, adaptable and responsible, I truly believe in 3D’s Dedication, devotion and determination towards my work. CAREER OBJECTIVE
• Seeking for a position where I can accelerate my skills and potential
• To upgrade my knowledge and explore new ideas
• Strong time management skills developed through managing the assigned work in the given shift time ACADEMIC QUALIFICATIONS
Year Degree Institute CGPA / Percentage
2019
MBA (Specialization – Human
Lovely Professional University, Phagwara 5.93
Resources and Marketing)
2015 B.Com (Hons)(HR) Lovely Professional University, Phagwara 5.82 2012 XII(ICSE) Modern Group of Schools, Jhansi 61.2 2010 X(ICSE) Modern Group of Schools, Jhansi 64.8
INTERNSHIPS
Solitaire Infosys Pvt. Ltd, Mohali Jun 2019- July 2019
A study on evaluation of training effectiveness at Soliatire Infosys Pvt. Ltd.: Conducted the research on how effective is the training programs in the company using a standardized questionnaire, prepared a research report and delivered the presentation to the faculty panel at lovely professional university.
Description: Worked in the Department of Human Resource. Was involved in observing the Salary preparation, File maintenance and overall HR policies being followed in the organization as a whole.
Title: A study on consumer preference towards FMCG products ( a study on body lotion category)
Objective: To study the factors that influence the consumers perception to purchase the body lotion and to study the consumer buying behavior in Jalandhar Area.
Description: Conducted primary research through standard questionnaire. Applied descriptive research methodology and with the use of the Excel and SPSS a tool to find out the gap and to assign the new ranking to the determinants based on primary research and the secondary research and delivered a presentation on the study conducted to the faculty panel at the Lovely professional University. POSITIONS OF RESPONSIBLITY
Team leader, One India event – Lovely Professional University 2015-2016
House Captain – Modern Group of Schools 2011-2012
Certified by Excel Microsoft
LANGUAGE KNOWN
English, Hindi
PERSONAL DETAILS
Date of Birth: 26/02/1994
Address: 37/8 Jarpahad, C.P. Mission, Jhansi
Place: Uttar Pradesh. India.
Amanpreet Flora
Female
Email: *********@*****.***
Certifications
Verka Milk Plant, Jalandhar Jun 2014- July 2014
PROJECTS
Lovely Professional University. Phagwara, Punjab. Sep 2018- Nov 2018
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