Customer Service Sales

J ESSICA DO

**** ******** **. ******, **

*****

(909) 389 – 8928 ************@*****.***

E D U C A T I O N — EXPERIENCE

Upland High School, Upland CA

- Honor Rolls 2013-2017

- Highlander Education

Foundation Award in Excellence

2015

- Maureen Barrett Memorial

Scholarship 2017

- Perfect Attendance 2013-2017

California State Polytechnic

University, Pomona

OCTOBER 2017 – Present

Sales Associate, Minas Shoes

- Perform tasks unassisted: process transactions, inventory management, and stocking

- Store main key holder

- Train new employees on customer service and basic procedure

- Deliver positive service when assisting customers on purchases and floor sales

- Accommodate to customers issues and requests

- Under manager supervision: create weekly work schedule MAY 2017 – OCTOBER 2017

Sales Associate, Stickhouse

- Store keyholder

- Train new employees on basic customer service and store operations

- Aid customers in products and accommodating to any issues K E Y S K I L L S —

Can work unsupervised

Organized

Attentive

Communication

Adaptive

Bilingual:

English

Intermediate Vietnamese

LEADERSHIP

SEPTEMBER 2016 – present

Treasurer and Youth Group Leader, The Youth of Our Lady of Fatima Association

- Supervise and teach young children from 6 to 18 years of age

- Coordinate events for the Los Angeles Archdiocese and local youth group

- Responsible for cash management and detailed budget overview

- Develop transparent transactions

REFERENCES

[Available upon request.]

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