Customer Service Machine Operator

CURRICULUM VITAE

*

PRABIR KANTI DAS

Al Wakra Doha Qatar.

Mobile: 009**-********

Email ID: **************@*****.***

***********@*****.***

Objective:-

Seeking a challenging position in an organization where my academic qualification and experience will be brought to force and provide me continuous career advancement.

Summary:-

1. Skilled technician talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff member to promote productivity and company loyalty.

2. Superb team leader who excels building team and enforcing a high level of quality in production.

Highlights:-

1. Trouble shooting and problem solving.

2. Flexible.

3. Personable.

4. Process improvement strategies.

5. Understand scope of work.

Languages Knowledge : English, Hindi & Bengali.

CURRICULUM VITAE

2

Computer Knowledge’s :

1. MS Word, MS Excel (MS Office) Networking, Oracle. 2. Typing speed 110 characters..

Experience:-

1. QATAR STEEL COMPANY (QASCO):- 2008-2020 as a mechanical technician

Roles & responsibilities:

1. Ensure to have a trouble free operation in relation to equipment and machineries.

2. To complete preventive maintenance of equipment & machineries on time to avoid any unexpected failure.

3. To attend or solve any trouble related to process without disturbing ongoing process.

4. Completing all shutdown maintenance in the given time. 5. Additional Jobs & responsibilities;

1. Good knowledge of inspection, maintenance & servicing of oil skimmers, oil and sludge scrappers, bucket crane, reciprocating pumps, flow-meter.

2. Maintain daily reports and keep all data of equipment failure, replacement and disposable items for future reference. 3. To complete the assigned job on time and in safe manner. 4. Good knowledge of work permit system to carry out the job safely. 5. Good knowledge and execution of HIRA, SOP, LOTO system during work.

6. Disposable of waste as per management environmental policy. CURRICULUM VITAE

3

2. BANGLASESH STEEL RE-ROLLING MILLS LTD (BSRM):- 2000- 2008 as a Customer Service Officer.

Responsibilities of as a Customer Service Officer : 1.Steel Bars Quality Inspection.

2.Handle the Finish Production, Paper tags printing & fixing with Bars under stud Welding Machine & wire.

3.Proper stockings of finish production.

4.Prepares the Daily, Monthly & Yearly production report. 5. All related AUDIT paper prepare.

6.Prepares for Non Standard Length (NSL) production sheet. 7.Product Length Check Sheet prepare of ISO inspection. 8.Time wise production analyses

9.Actual production sheet prepare.

10.Monitoring the time to time scrap area for gas cut, arrange & dispatch.

11.Increase the helper for work properly with safety. 12.Maintaing the chain work.

13.Transfer the finish product for delivery smooth with safety. 14.Perform all other essential tasks as required.

15.Good understanding of general etiquettes & has the ability to respond quickly in emergency situations.

16.Excellent presentation skills with neat & clean appearance. 17.Flexible & has the ability to stand for long hours. 18.Possess excellent customer service, guest relationship & communication skills.

19.Possess outgoing personality with good organizational & management skills.

20.Eye fir detail, pleasing personality with good guest service skills. 21.Progressive twenty years of professional experience in industry sector.

Current position :

Mechanical Technician.(Product Handler in Steel plant) CURRICULUM VITAE

4

3. Previous Jobs:

1. 12 years’ experience as a machine operator in Qatar steel Rolling Mills as a Product Handler Technician from 2008 to 2020.

2. 8 years’ experience as a Customer Service Officer in Bangladesh Steel Re-Rolling Mills Ltd. From 2000 to 2008 Educational Qualifications:

Education Institution/ Place Year of Passing

Master of

Commence

National University-Bangladesh 2002

SSC Banskhali Pilot Hi School.

Chittagong-Bangladesh

1992

Trainings:

1. Confined space

2. Lock-Out Tag-Out

3. Basic fire fighting & Prevention.

4. Permit to work

5. Process safety management.

6. Heat stress

7. Safe Electric Overhead Travelling crane operation. 8. Basic First AID & Life Support.

9. Safe Rigging & Slinging.

10. Safety Awareness.

11. Organizational Behavior, Motivation & Leadership. 12. Qatar Light Driving License with Car.

CURRICULUM VITAE

5

Personal Information:

Name PRABIR KANTI DAS

D.O.B 16/09/1976

Marital status Married

Nationality Bangladesh

QID No 276********

QID expiry 06/03/2022

Passport No BX0802365

Sex Male.

Current location :

90,AL -Wakra, 634,Al Neel Street, House No # 12. Doha-Qatar. Mobile No : 009**-********(Qatar)

Permanent location :

Village : North Jaldi, Post Office –Jaldi, Police Station-Banskhali, District- Chittagong. Bangladesh.

Mobile No-0088-01835-052552(BD)

DECLARATION

I hereby declare that the above statements are true to the best of my knowledge and belief.

Signature

(PRABIR KANTI DAS)

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