Personal Assistant Office

Sereena Silvas

***. ***. **** *******.******@*****.***

Professional Experience

Blend (Manhattan, NY) December 2019-June 2020

Office Manager

Independently produce positive employee experience activities for company, such as company happy hours

Execute companywide culture in a HQ2 office, improving employee morale

Book conference rooms for employees and administer some IT set up

Coordinate office seating chart, desk set up and handle all other facility needs

Weekly purchasing of all office supplies and employee snacks within budget

Collaborate with finance team, ensure invoices are paid on time with supporting documentation

A friendly resource for employee concerns or requests while creating a productive work environment

Assist in on-boarding for new employees

Medical Knowledge Group (Manhattan, NY) October 2019-December 2019

Account Services Coordinator

Ensure the effective execution of marketing and advertising for campaigns and ad boards

Handle responsibility with minimal supervision in a fast pace environment

Project tracking duties including administration, research and handling the budget details

Responsible for entering data, filing, copying, with immense organization

Process travel expense reports

In charge distributing all attendees’ payments after campaigns via Fed-ex mail within two-week deadline

Little Learning Center (San Francisco, CA) May 2016-September 2017

Personal Assistant/Administrator

Assistant to owner, record keeping, budgeting and staffing

Managed incoming calls, scheduled drop ins and weekly calendar

Organized and filed all confidential child documents

Responsible for planning, organizing and executing daily schedule and curriculum for preschoolers

Created weekly lunch menu to be sent home and reviewed by parents every week

Weekly purchasing of craft supplies, nutritional food and snacks for children and teachers

Stepping Stones Occupational Therapy (Seattle, WA) March 2015-August 2015

Internship: Office Coordinator

Prepared and filed patient charts for daily therapy sessions while following best practices and procedures

Organized and maintained heavy scheduling and calendaring for therapists

Supervised the weekly purchasing of supplies with a budget and oversaw all shipping and receiving of packages

Handled incoming calls, scheduling, and processed confidential client files and forms

Managed the front desk by greeting clients and answering questions to ensure a positive and professional experience

Education

University of Washington - B.A. Psychology 2015

GPA: 3.6 First generation student: Educational Grant: Deans list and worked full time

Focus in Business Psychology with key insight in the building of a vibrant culture focused on communication and behavior. Expert knowledge in the psychology of work/life stress and can bring balance to ensure a productive and seamless work environment.

Demonstrated leadership by volunteering to help and give tours of campus to incoming students

Skills

Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), UPS Shipping, G Suite (Google Docs, Sheets, Drive), Expensify, Coda

Event Planning, Budgeting, Staffing, Supervising, Process Improvement, Purchasing, Inventory Control, Ability to anticipate the needs of others on a team and work independently with little direction.

Detail oriented and reliable. Expert communicator with the ability to resolve and diffuse any situations that may arise by providing empathy and support to coworkers and or leaders.

Strong sense of relationship building and adaptability. Excellent written and verbal presentation skills.

Low ego, self-directed individual.

Build employee enthusiasm, and office morale.

Highly empathetic individual who is passionate about giving back to the community, helping others and traveling.

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