Machine Operator Customer Service
Resume:
Reynaldo “Rey” Villarreal
Houston, TX 77088
**************@*****.***
Objective: To acquire a position in an environmental where I may gain experience, grow and add value to myself as well as the company.
Work Experience:
Aries World Wide Logistics-Dispatcher 2019-2020
Work with system cargo wise 1.
Responsible for dispatching company drivers, prepare their paperwork so they can load and unload properly.
Dispatched various shipments:Dry van loads,haz-mat,Over dimensional,refeer,flatbeds,step decks,double drops,low boys,landall,rgn's.
Manage the movement of products,equipment,materials in accordance with organization policy and procedures.
Developed and maintained strong relationship with customers and carriers to meet with the customer’s goal and requirement.
Daily yard check with trucks and trailers.
Set up appointment’s for DOT inspections/PM on trucks and trailers.
Suarez Bros.-Dispatcher 2018-2019
Responsible for scheduling, dispatching and manifest truck drivers, prepare their paperwork so they can load and unload properly.
Set up pickup and delivery appointments with customers also gave freight quotes.
Developed and maintained strong relationship with customers and carriers to meet with the customer’s goal and requirement.
Communicated with onsite managers to ensure trucks would be at plants to fit their scheduling needs according to jobs that were planned.
Daily yard check with trucks and trailers.
Set up appointment’s for DOT inspections/PM on trucks and trailers.
PGT Trucking-Dispatcher/Fleet Manager 2017-2018
Responsible for scheduling, dispatching and manifest truck drivers in AS400, prepare their paperwork so they can load and unload properly.
Set up pickup and delivery appointments with customers also gave freight quotes.
Developed and maintained strong relationship with customers and carriers to meet with the customer’s goal and requirement.
Communicated with plant managers to ensure trucks would be at plants to fit their scheduling needs according to jobs that were planned.
Daily yard check with trucks and trailers.
Set up appointment’s for DOT inspections/PM on trucks and trailers.
MBCI - Dispatcher/Shipping Clerk 2015-2016
Responsibilities Include: Make route's for company driver's & contract carriers.
Dispatched 10 company driver's.
Gave freight quotes to salesman and also prepared the proper documents for the drivers.(BOL'S)
Schedule picks ups for company drivers & contract carriers.
Customer service for will calls.
Did freight probability includes: Approved invoices from contract carrier's,UPS,Fed-Ex Freight.
Tube Supply Inc./ Am Castle – Shipping Clerk/Coordinator 2012 to 2015
Responsibilities Include: Customer service, set up the local routes for company driver's.
Set up pickups for company driver's.
Set up Domestic and International loads with contract carrier's.
Set up UPS pickups, motor freight pickups (LTL'S)
Prepared proper documents for the local driver's & contract carrier's including customs paperwork for Domestic and International load's.
MBCI - Dispatcher/Shipping Clerk/Machine Operator/Helper 1998 to 2012
Responsibilities Include: Dispatched loads to company driver's & contract carrier's.
Set up pickups for company driver's & contract carrier's.
Took care of customer's in will call's.
Set up UPS' pickups & set up motor freight's pickups (LTL's)
Prepared proper documents for company driver's & contract carrier's.
Did freight probability includes: Approved invoices from contract carrier's, UPS, Fed-Ex Freight.
Ran certain lines in the plants.(Machine Operator)
Education: Stephen F. Austin Senior High School
United Christian School: Diploma – Houston, TX
Skills:
Bilingual: English/Spanish
Excellent communication skills
Able to work in a team environment
Over 10 years of experience in customer service and support.
Very dependable
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