Administrative Professional

Jonathan Miles

**** ******* *****, ********* #***

Flowood, MS 39232

Phone: 662-***-****

Email: ***************@*****.***

EDUCATION

Master of Business Administration, Mississippi State University, Starkville, MS Graduated August 2015 GPA: 3.70/4.00 (magna cum laude honors) Bachelor of Science in Secondary Education, Mississippi State University, Starkville, MS Graduated May 2013 GPA: 3.97/4.00 (summa cum laude honors) Associate of Arts in Secondary Education, Holmes Community College, Goodman, MS Graduated May 2011 GPA: 4.00/4.00 (valedictorian)

PROFESSIONAL EXPERIENCE

Distance Learning Coordinator, New Learning Resources Online, Jackson, MS October 2018–July 2020

-Communicated with instructors and center personnel over the phone and via email to take care of any technical problems or individual lack of understanding on the LMS and concerns with students’ work and individual progress

-Updated student enrollments from JobCorps centers in learning management system on an as-needed basis

-As auditor, responsible for auditing and updating student course advancement requests for JobCorps centers

-Graded student work as needed within the LMS

-Aided with the writing and editing of self-evaluation report for NLRO’s accreditation process in fall of 2019 and spring of 2020, as well as the drafting of subsequent five-year strategic plan Teacher, Business & Technology Education, Choctaw County High School, Ackerman, MS August 2016—May 2018

-Composed instructional materials and assessments and tracked academic progress for 60-70 students per school year, using Microsoft Office, Google Drive, Examview Test Generator, and the SAM7 gradebook program

-Taught sections of personal finance, business law, graphic design, computer science, and technical writing (as many as four of these at one time)

-Coordinated with special education teachers in class and outside class to meet the needs of inclusion students

-Worked independently to gather resources to match or reinforce the MS curriculum for all subjects taught Office Representative/Team Member, Tracy Woodruff State Farm, Starkville, MS February 2016—May 2016

-Prospected for new business as a representative of the agency, helping to build a client base

-Gathered customers’ pertinent information in order to write insurance policies

-Placed outgoing calls to insurance prospects, and tracked ongoing contact with customers using CRM software

-Worked independently to earn MS licensure in property, casualty, life, and health Graduate Assistant, Department of Management & Information Systems, Mississippi State University, Starkville, MS

August 2014—August 2015

-Handled disposal of sensitive academic documents (student transcripts, exams, Scantron sheets)

-Graded papers, fielded questions about classwork, and kept records of attendance for classes of 150+ students

-Greeted visitors to the department office and directed them to whichever professor or administrator they needed to consult

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