Personal Information

Address

** *. ***** **.

Maypajo Caloocan City, 1410

Philippines

Provincial Address

**** ******* **., ***. ****,

Camias, San Miguel Bulacan,

**** ***********

Phone

+63-926-***-****

Email

adeuwj@r.postjobfree.com

linkedin.com/in/markeugenioII

Date of birth

1988 – 04 – 16

Skills

Network Security

Cisco, Ethical hacking,

Network

Web Development

Html, Css

Programming

Vb, C#, Php

Multimedia

Photoshop, Video Editing

Database

MySQL, Hosting

I.T. Support

Hardware, Software

Mark Erdan II S. Eugenio

Information Technology Major in Network Security

Seeking a fulfilling position as Network Engineer and support of all IT needs that offers growth opportunities and allows me to utilize my leadership skills and experience Educational Background

2019 B.S. in Information Technology, University of the East, 105 Samson Road, Caloocan, Philippines

Member of school organization, League of Information Technology Students (LITS)

Elected to 4th Year Representative Officer in League of Information Technology Students SY 2018 – 2019

Project Head: Start Your Sem Right

Project Head: Photography Road to Uno Ver.2

Project Head: iCOnfig Packet Tracer Simulation

Recipient University President Scholarship GWA 1.00 – 1.20

Recipient College Scholarship GWA 1.40 – 1.60

Author of Extensive Assessment of Various Network Interruption Tools

Awarded as one of the Exemplary Academic Performance SY (2016- 2017, 2017-2018, 2018-2019)

2005 Florentino Torres High School, Juan Luna St, Manila

Choir member

2000 Gen. Maximino Hizon Elementary School, Jose Abad Santos, Metro Manila

Awarded as Most Behave Student

Industry Experience

2020 Transman Manpower Services Inc., Herrera Tower, 98 V A Rufino Street, Makati City, Metro Manila

Concentrix Philippines, Bldg F. UP Ayala Technohub, Don Mariano Avenu, Diliman, Quezon City, Philippines

Desk Side Support Engineer I, I.T. – End User Support 2019 Transman Manpower Services Inc., Herrera Tower, 98 V A Rufino Street, Makati City, Metro Manila

Concentrix Philippines, 7th Floor EXXA Tower, Bridgetowne, C5 Road, E. Rodriguez Jr. Avenue, Quezon City, Philippines

Desk Side Support Engineer I, I.T. – End User Support Business Experience

2013 Alliance In Motion Global Incorporated, Ortigas Ave. Quezon City, Philippines

Network Marketer

Awarded as one of the Silver Executive in the company

Speaker for job opportunities

2011 Philippine Canine Club Incorporated, Cubao, Quezon City

Dog Breeder

Registered Associate Member

Owner of Tsukuyomi Kennel

2009 Insomnia Computer Shop, Maypajo, Caloocan City

Hardware and Software Maintenance

Owner

Duties and Responsibilities

Concentrix Philippines

Install and configure computer applications.

Monitor and maintain computer networks.

Configure operating system (O.S) eg. Windows and Mac.

Resolve issues related to the nework.

Diagnose, troubleshoot and resolve issues related to the applications.

First point of contact for clients for issues concerning their computer system and equipments.

Keep track of users’ system issues until they are resolved by adhering to the agreed timelines.

Maintain procedural documents and reports.

Provide accurate feedback to customers promptly.

Monitor daily performance of technical systems.

Help companies to deploy new software or hardware systems.

Ensure all issues are properly logged.

Follow up with clients to ensure their IT systems are fully functional after troubleshooting.

Maintain jovial relationship with clients.

Skills and Knowledge

Concentrix Philippines

BMC Ticketing tools

Network configuration

Jamf – 1 and Jamf – 2 Server

Avaya phone configuration

Acronis True Image back up

Aconis True Image recovery

Acronis True Image disk to disk

Polycom conference phone

Registry Editor

Group Policy Editor

Command Line Texting

Microsoft Terminal Services Client

Remote desktop

Peer to peer connection

Mac policy server

Trainings / Seminars Attended

Transcendence: I.T. CONVENTION 2018

University of the East, Caloocan City

September 22, 2018

Getting Started with Linux

Mr. Keinaz N. Domingo

University of the East, Caloocan City

September 20, 2018

Internet of Things: Digging Deeper

Ms. Cathrene Joyce Go

University of the East, Caloocan City

July 28, 2018

Personality Development

Dr. Mary Grace R. Pelagio

University of the East, Caloocan City

September 29, 2017

Phyton for Game Development

Ms. Chariza Baclor Pladin

University of the East, Caloocan City

September 13, 2017

Machine Learning Libraries with Python

Ms. Chariza Baclor Pladin

University of the East, Caloocan City

August 30, 2017

Mobility

Mr. Adrian Vasquez

University of the East, Caloocan City

August 23, 2017

Business Intelligence

Mr. Alvin M. Certeza

University of the East, Caloocan City

August 20, 2017

Android 101

Mr. John Frederick Z. Marquez

University of the East, Caloocan City

August 16, 2017

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