Manager Executive

*

Firman RAHMANSYAH

Executive Housekeeper

PERSONAL DATA

PRESENT ADDRESS

Kp. Warung Tilu RT/RW 006/002

Desa Pasir Ipis, Kecamatan Surade

Kabupaten Sukabumi – Jawa Barat

Mobile : +628**********

Email : ***********************@*****.***

PROFILE

Professional hotelier with more than ten years of experiences in hotel industry, experience ranging throughout housekeeping department related roles primarily room division. Enjoy working with people, love challenge, self confidence and adaptable. Ensure service to the guest are provided in a most friendly, courteous manner, maintain guest satisfaction, team building and maintain company asset. OBJECTIVE

Focused with a passion for aspiration to continue into high level manager role in hospitality industry.

EDUCATIONS

Hotel & Tourism Academy D-1 IHT(Information Hotel of Tourism) – Indonesia 2000 - 2001 Senior High School 1997 - 2000

Junior High School 1994 - 1997

Elementary School 1988 – 1994

PROFESSIONAL EXPERRIENCES

Training Skill Workshop - Kurumba Hotels & Resorts Maldives 2014

Team Building & First Aid - Kurumba Hotels & Resorts Maldives 2013

Management Skill - Rotana Hotels & Resorts Al Ain Abu Dhabi – Dubai 2012

Destination Leadershift - Rotana Hotels & Resorts Al Ain Abu Dhani – Dubai 2011

Train The Trainer - Hotel Alila Jakarta 2010

CPR & Food Safety - Hotel Moevenpick Tower & Suites Doha – Qatar 2009

Guest Satisfaction Customer Service - Hotel AL Faisaliah Saudi Arabia 2008 Nationality : Indonesian

Date of Birth : Sukabumi, 7th April 1982

Sex : Male

Marital Status : Widower

Language Skills : English, Arabic and Indonesian

Religion : Muslim

2

CAREER EXPERIENCES

Hotel Novus Giri Resort & SPA Puncak (4*) April 2019 - Present. Cipanas Bogor - West Java – Indonesia

As Executive Housekeeper

Number of rooms : 112

Number of function room : Restaurant, 6 Meeting Rooms, Ballroom, Lobby Lounge, SPA, Swimming Pool and Sport Center.

Dialoog Hotel Banyuwangi (Alilla Group) 4* April 2018 – April 2019. Banyuwangi – East java – Indonesia

Pre-OPENING TEAM as Executive Housekeeper

Number of rooms : 116

Number of function room : Restaurant, BAR, Ballroom, Lobby lounge, Swimming Pool SPA and Sport center.

Amilla Fushi Resorts Maldives (Coastline Investment) 5* April 2017 – April 2018. Baa Atoll Maldives (The Small Maldives Island Co) – Republic of Maldives As Assistant Executive Housekeeper and (Acting as Executive Housekeeper) Number of rooms : 67

Number of function room : 7 Restaurants, Fine Dining Restaurant, Lobby lounge, BAR SPA, Swimming Pool and Sport Center.

Hotel Premier Inn Adisucipto Yogyakarta (WHITBREAD) 3* November 2015 – April 2017. Yogyakarta – Central of Java - Indonesia

Pre-OPENING TEAM as Housekeeping Manager

Number of rooms : 144

Number of function room : 5 Meeting Rooms, Fine Dining Restaurant, Lobby lounge, Sky Bar and Swimming Pool.

Hotel Ibis Budget Surabaya Airport (Accor Group) 2* January 2015 – November 2015 Surabaya – East Java - Indonesia

As Guest Service Manager

Number of rooms : 144

Number of function room : 4 meeting rooms, Lobby Lounge & Coffee Shop Kurumba Hotels & Resorts Maldives (Universal Group) 5* October 2012 – December 2014. Vihamanafushi, Republic of Maldives

Acting as Assistant Housekeeping Manager

Number of rooms : 180

Number of function room : 8 Restaurants, Fine Dining Restaurant, 3 Bars, Ballroom, Lobby Lounge, SPA, Swimming Pool & Sport Center

Rotana Hotels & Resorts (PJSC Group) 5* Al Ain - UAE August 2011 – October 2012 As Housekeeping Supervisor

Hotels Alila Pecenongan (Design Hotels) 4* JKT – Indonesia September 2010 – August 2011 As Housekeeping Supervisor

Hotels Moevenpick Tower & Suites (5*) Doha-Qatar February 2009 – March 2010 As Housekeeping Supervisor

Hotel Al Faisaliah (Rosewood Group) 5* Riyadh – KSA March 2006 – February 2009 As Housekeeping Coordinator

Hotel Ibis Slipi (Accor Group) 3* Jakarta - Indonesia June 2002 - March 2006 As Room Attendant

3

QUALIFICATIONS

Guest service oriented with excellent communication and human relation skills

Strong leadership abilities and administration skill including computer knowledge

Highly skilled in overseeing the housekeeping department

Focus and attention to detail

Proven ability as manager and team player

And also familiar with:

Staffing, Scheduling, Inventory and Training Plan

Microsoft Word, Excel and Power point

Hospitality System (Opera, Fidelio, VHP, Realta, Protel, & Cambridge) REFERENCES

- Mr. I Putu Agus Sesenayasa (General Manager)

Dialoog Hotel Banyuwangi

East Java - Banyuwangi

Mobile : +628*********

E-mail : ****@*****************.***

- Mr. Veven Iryadi Rudiana (General Manager)

Hotel Santika Depok

Jawa Barat - Indonesia

Mobile : +628**********

E-mail : *************@*******.***

- Mr. Royke Febrian (General Manager)

Best Western Mangga Dua Hotel Jakarta

Mangga Dua – Jakarta Pusat

Mobile : +628**********

E-mail : **@****************.***

Note:

Other References, Certificates upon request.

Contact this candidate