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Manager Customer

Location:
Dubai, United Arab Emirates
Posted:
July 26, 2020

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Resume:

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Bindu Menon adeu4y@r.postjobfree.com

Butti bin Bishr Building, Flat 307, 686 Dubai

+971-**-***-****

Leadership

Intitiative and

Problem Solving

Project Management

Contact

Have been a housewife since relocation to the UAE in 2004, looking at reintegrating into the workforce. Experienced at project management and leadership

roles, and looking for opportunities to re-enter the workforce.

Education

Bachelor of Commerce N. M. College of Commerce &

Economics Mumbai

From June 1988 to April 1991

Work experience

Senior Manager CSS Process Management Mumbai

From December 1991 to June 2004

Responsibilities include:

Dealing with the day-to-day queries of investors relating to their financial investments, received by way of

telephone queries, personal visits, faxes and letters. Understanding the root cause of major customer

complaints and taking suitable actions to rectify them, wherever possible.

On introduction of a new product, anticipating the possible queries of customers relating to the particular product and making the required

details available to all concerned staff at regular intervals. Managed a team of over 100 people which include 6

managers for day-to-day operations relating to customer queries.

Skills

English

Hindi

Malayalam

Marathi

Travel

Creative Arts

MS Office

Languages

Interests

Computer skills

Date of birth 06/29/1970

Yes



Contact this candidate