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Employee Relations Sales

Cairo, Cairo Governorate, Egypt
July 26, 2020

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Khaled Zahran

CIPD Associate/ HR Professional

*th Distirct, Nasr City

Cairo, Egypt

Cell: +201*********

* * * * *


HRM Diploma Leicester University – Diploma in Human Resource Management - 2009 CPP The Chartered Institute of Personnel and Development CIPD (Associate) Certificate in Personnel Practice CPP – 2003

Certificate of


The British Psychological Society BPS - Certificate of Competence in Occupational Testing - (Ability and Personality Testing – Level A & B) – 2002 B.Sc. Tanta University - B.Sc. in Pharmacy –1991

Professional Experience

Feb 18 – Feb 20

HR Business Lead – DKT Egypt (Member of DKT International) Leading the HR Function to support and attain business and commercial set objectives through:

- Establishing segregated duties and responsibilities of the HR Team

- Devising a structured remuneration and wages grading system

- Developing HR scorecard against defined KPI's to monitor contribution to the business

- Handling of employees relations in light of the prevailing statutory regulations

- Launching of talent management and succession planning program

- Ensuring learning and development activities are planned to meet business and individual needs

- Induction programs for new hires

- Set standards of equality of treatment guided by principles of Equal Opportunity Employer

- Developing vis-a-vis HR policies, procedures and processes

- Setting full-fledged system for performance management of all employees

- Aligning pay for performance and reward accordingly including LTI

- Launching detailed Employee Engagement Program

- Manpower supply and talent acquisition

- Developing, coaching, and mentoring HR Team to be positioned as real business partners

-Establishing pay structure and robust grading and remuneration system

- Challenging the way of work to ensure optimum resources optimization Aug17 – Jan 18

HR Business Lead at Multicare/Pharmacare for Pharmaceutical Industries Jul14 – Jul17

CHRO at BIOMED for Pharmaceutical Industries

Aug 13 – Jun 14

AspirEdge Consultancy and Talent Management Operation Head Khaled Zahran

CIPD Associate/ HR Professional

7th Distirct, Nasr City

Cairo, Egypt

Cell: +201*********

2 P a g e

Jan 07 – July 14

Organizational Development Manager – GlaxoSmithKline – Saudi Arabia Manpower requisition

Manpower planning, oversee recruitment, selection and appointments against departmental budgeted HC

Assessment and Development Centers

Offer and negotiate contractual terms

Training and Development

Identify training and developmental needs of the staff through a comprehensive structured approach, coach and counsel managers and employees to support ongoing development and leadership behaviours

Deal with training suppliers and vendors

Organizational structure/ways of working

Lead organizational and structural changes and re-engineering initiatives

Challenge the way of working

Talent management

Talent identification and succession planning in line with GSK’s development framework

organize local talent review meetings with function heads Employee relations

Coordinate and process HR-related transactions, including promotions, terminations, grievance, allegations and disciplinary actions

Operational excellence and redundancy

Monitor and improve employee satisfaction and morale

Handle exit interviews and analyze, report and act accordingly Performance management

Tracking employees performance and suggest corrective actions

Annual objectives alignment forum

Review KPI’s periodically


Relationship build with all functional/departmental heads so as to understand their core needs, and ensure they are fully informed, coached and supportive of related HR objectives, purposes and achievements

Assist in handling personnel challenges and take measures to minimize identified gaps

Business Development

Distributor agreements (sponsorship and employee relations – HR Secondment)

Acquisitions management and coordination

Compliance & governance

Ensure HR self-inspection and CAPA’s tracking

Develop, circulate, monitor and implement policies and procedures to ensure consistency with corporate guidelines and effective work procedures Identify HR related risks and contribute to mitigation Jan 04 – Dec 06

Sales Force Effectiveness Manager – GlaxoSmithKline – Saudi Arabia

Head and lead Sales Training function

Manage and plan for the newly established Sales force effectiveness unit Khaled Zahran

CIPD Associate/ HR Professional

7th Distirct, Nasr City

Cairo, Egypt

Cell: +201*********

3 P a g e

Develop a clear aspiration and succession planning for sales teams

Targeting and segmentation project with ZS Associates

Coach and counsel the team as appropriate

Member of talent review committee

Project Manager for sales force automation system

Manage the issues related to assessment centers to select the best people for the company in different departments

Mar 01 – Dec 03

Training Manager – HR / OD – GlaxoSmithKline – Saudi Arabia/Yemen

Act as HR-OD ‘Consultant’, partnering with the functions in the Saudi and Yemen to support competence development of staff at all levels

Manage GSK spirit and Academy performance, supporting, developing and evaluating Tutors and Facilitators

Responsible for the recruitment and selection processes

Prepare the expenditure budget exercise yearly and managing expenditure on monthly basis

Keep training records for all training sessions done to facilitate monitoring and follow up of the implementation

Jan 00 – Feb 01

Field Sales Trainer – GlaxoSmithKline – Saudi Arabia

Sales force skills training – Basic Selling Skills/Presentation Skills/Territory Management

Product and Disease Knowledge (DPK) training

On job training of Sales Representatives

Attended different training sessions within Operation and Commercial

Identification of sales training needs and devise plan accordingly Aug 93 – Dec 99

Sales Representative – GlaxoSmithKline – Saudi Arabia

Achieve budget of different products

Delegation to follow Sales Force Activities

New presentations/Products launch

Jan 93 – Jul 93 Demonstrator – Pharmaceutical Chemistry Department – Tanta University Capabilities

Leadership and persuasive capability

Analytical thinking

Professional communication skills

Project management

Ability to handle multitasks effectively with quality delivery

Emotional intelligence and interpersonal skills

People development

Strong sense of accountability


Developmental Assignments initiative

Qualitative/Quantitative KPI’s of selling PDP’s

Nationals Training Program

Assessment/Development Centers

Developmental Roadmaps for key roles

HR Help desk

UCB integration

People’s Development Conferences

Khaled Zahran

CIPD Associate/ HR Professional

7th Distirct, Nasr City

Cairo, Egypt

Cell: +201*********

4 P a g e

Two years Marketing and Sales Diploma Programs


Full Name: Khaled Fouad Zahran

DOB: 01 February 1969

Nationality: Egypt





References Furnished upon request

LinkedIn Profile Khaled Zahran

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