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Customer Care Service

Location:
Brussels, Brussels-Capital, Belgium
Salary:
10000
Posted:
July 24, 2020

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Resume:

Taiba Imtiyaz Shah

PRESENT ADDRESS : Al Liwan Residence,

Al khubaib St.,Al Mansoura Doha, Qatar

Emial ID : adetpu@r.postjobfree.com

Contact No : +974-******** / +917*********

HOMETOWN : Humhama, Srinagar Kashmir [190001]

PROFESSIONAL SUMMARY:

Organized and efficient person focused on putting guests at ease and creating a positive travel experience. Exceptional problem solving and conflict resolution skills. Superb work ethic and strong desire to succeed.

SKILLS:

Organized and efficient server.

CSC certified.

Marketing product line development.

Expectational customer service.

Quick problem solver.

Thrives in fast-paced environment.

Flexible schedule capability.

Guests relations professional.

Calm under pressure.

WORK HISTORY:

Guest Services Representative:

Processes up to 200 and more guest arrival and departure per day.

Greet and welcome all guests with smile and professional conversation.

Answering guest questions about amenities and provide information about local businesses or attractions that may be of interest.

Coordinate with Catering to ensure all special requests are handled promptly.

ACHIEVEMENTS:

Received 3 months Ab-initio certificate from Jet Airways.

Received Ab-intio certificate from Qatar Airways.

Training to do CPR and to use AED.

Training to handle basic medical emergencies.

EMPLOYER:

Worked as a Customer Care Executive in MNC Food-panda in Vendor Service Team as an Failure Control Agent (2017) - Delhi.

Worked as Cabin Crew in Jet Airways - Mumbai India (1year 3 months).

Worked as Cabin Crew in Qatar Airways - Doha Qatar (1year 1 month)

HIGEST ACADAMIA:

3 years of Diploma in COMPUTER ENGINEERING.

EXTRA CURRICULAR ACTIVITIES:

Won several prizes in English writing competition and reading competition.

Got Clickograpky certificate in Global Youth Corps.

Participation in Debate competition at school and college level.

Participation in the Badminton Competition.

PERSONAL DETAILS:

Name Taiba Imtiyaz.

D/O Imtiyaz Ahmad Shah.

D.O.B 26-06-1996.

Sex Female.

Religion Islam.

Marital Status Single.

Nationality Indian.

LANGUAGES : English, Kashmiri, Urdu, Hindi

(Can read Arabic)

I declare that above mentioned statements are correct and true to the best of my knowledge.Thanking you and looking forward for your favorable reply.

Taiba Imtiyaz Shah

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