Engineer Manager

TATYANA MOISEYEVA 650-***-****

Campbell, CA

**********@*****.***

linkedin.com/in/tatyanamoiseyeva

SUMMARY

Highly experienced Software Quality Assurance engineer. Skilled in the integration of rich-media conferencing solutions and data security products. Strong understanding of system development life cycle and methodologies on all test development and post delivery stages. Expertise in designing and conducting various tests, test plans, and test cases.

Fosters a strong spirit of trust and open communication with co-workers.

Highly experienced in agile testing.

Strong analytical skills and detail-oriented.

Effectively handle multi-tasking and conflicting priorities.

PROFESSIONAL EXPERIENCE

MediaKind, Santa Clara, CA March 2020 – June 2020

Sr. Software QA Engineer.

Investigated CGMS-A related standards and proposed new methods of testing it with any Set Top Box streams.

Tested CGMS-A with different analog outputs and resolutions on Mediaroom STB on Linux and WinCE.

Prepared an environment for development and testing on Android OS Set Top Boxes.

Managed defects in Azure bug tracking system.

Ericsson/MediaKind, Santa Clara, CA May 2018 – July 2019

Sr. Software QA Engineer. Black Box testing.

MediaFirst product deploys end-to end video-streaming experience, solution for DVR, VOD and TV service.

Performed validation of Linux based and Android based OTT devices and set-top boxes.

Discovered many product UI and usability problems to improve user-friendly experience.

Documented user guidelines on Confluence, simplifying building testing environments for members of the team.

Thoroughly planned and performed functional, acceptance, GUI and regression type testing on supported versions of browsers, Android and iOS devices (phones and tablets).

Performed voice feature testing, integrated with Google Home.

Tested integration of MediaFirst product with Roku and Netflix products.

Ran after deployment tests on production environment to catch and fix the problems before customers complains

HPE/Voltage Security, Sunnyvale, CA August 2013 – January 2017

Sr. Software QA Engineer.

Worked on new releases of the Voltage SecureMail products in the scrum principles. Voltage SecureMail and SecureFiles are products that allow encrypting and decrypting of email messages and files.

Troubleshot complex defects reported by customers that assist developers in fixing bugs faster and shortened a patch release cycle by two weeks.

Improved method of filing defects by creating a template that increased team productivity by ten percent.

Designed and executed test cases using Robot Framework Best Practices to implement a recognizable format.

Executed interoperability test to improve stability between server, client, and mobile components with supported versions of iOS and Android.

Setup and maintained Skytap VM test environments on sixty various versions of Windows, Outlook, Microsoft Office, Active Directory, Browsers and Microsoft Exchange servers.

Access, Sunnyvale, CA November 2012 – April 2013

Sr. Software QA Engineer. Black Box Testing.

Tested specific areas and features of WebKit based NetFront Browser NX.

Wrote detailed test cases and test procedures on new functionality and test bed setups using Jira tracking tool.

Ran functional, performance and integration tests on vehicle infotainment embedded devices with different configurations.

Cisco Systems, San Jose, CA July 2009 – September 2012

Senior Software Quality Assurance Engineer. Project Lead.

Led and tested new releases of the TelePresence products in the Waterfall and Agile process. TelePresence is a high-definition video conferencing service that gives a virtual, face-to-face meeting experience.

Worked closely with marketing and design engineering to create user stories and User Interface to facilitate user experience.

Executed compatibility testing with Cisco TelePresence system endpoints, including setup and troubleshooting. Tested presentation and video quality utilizing those endpoints.

Performed functional, install, upgrades, GUI, CLI command, bug verification, regression testing.

Tested Reporting API for TelePresence conferencing, integration of the CTS-MAN with WebEx, Network Collaboration Manager Application, License Migration and Network Multipoint solution.

Installed and configured CTS-MAN, CTMS and Call Manager (CUCM) on the Cisco UCS, MCS servers and virtual machines. Configured different CTS and personal devices on the CUCM.

Ran regression automation scripts developed in Python language using Hudson application.

Worked with user experience group to collect customer’s feedback on new features during alpha deployment.

Known by colleagues as a strong team player.

Cisco Systems, San Jose, CA January 2004 – July 2009

QA Tester. QA Lead.

Led testing group through multiple releases of the Cisco Unified MeetingPlace web/server base application.

MeetingPlace is an integrated real-time audio, video and web-data collaboration conferencing product.

Analyzed automation test case results and identified common errors.

Mentored and trained newly hired QA staff members, provided test schedule estimations for the team

Implemented a complete localization test lab including test equipment, test plans and test cases for ten different languages. Provided training and guidance to linguistic testers.

Led Accessibility testing using JAWS tools for five releases.

Performed Audio UI prompts testing.

Analyzed functional requirements, translated them into test plan and test cases.

Demonstrated strong experience with bug tracking tools and procedures around logging.

Discovered more than 1000 bugs in two years manually and with test automation tools.

ADDITIONAL RELEVANT EXPERIENCE

Software QA Tester and Team Lead, Latitude Communication, San Jose, CA

TECHNICAL SKILLS

Thorough knowledge of Windows, Windows Server 2008-2012, Mac, Ubuntu, Unix, Linux and browsers.

Technical Tools: Microsoft office, Outlook 2007-2016, Office 365, Visio, Video Advantage, SQL, MS Exchange 2007-2016, Domino 8.5, Telnet/SSH, CUCM, Cisco IP phones, Cisco TelePresence system (CTS), JIRA, Bugzilla, CDETS, Rally, Teams, Confluence, Test Rail, Review board, Mabot, Robot Framework, Tortoise SVN, Skytap, VMWare ESXi 4.x and 5.x (virtualization), TCL, Silk test, iOS, Android, HTML5, Google Sheet, Microsoft Teams, ADB commands, JAWS, Passolo, Jenkins and Eclipse (API).

Protocols: TCP/IP, DNS, SIP, SMTP, POP3.

EDUCATION / TRAINING

Certified Scrum Master

Training courses: Accessibility: Introduction to JAWS screens reader for Windows; Running a Meeting; Introduction to TCP/IP; Web2.0 Technology Training and Computer Networks and Internets.

Software Testing Computer School, Los Altos, CA, City College of San Francisco.

State University, Volsk, Russia, BS in Physics

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