Fawzi Khalifa

Kuwait +965-******** adet87@r.postjobfree.com in profile

Summary

Operational assistant with a demonstrated history of working in Data Collection, Processing, Analysis & Quality Assurance, having 9+ years of experience in market research industry, succeeded making Ipsos Kuwait OPS to be the best in MENA region in terms of Consistency, Quality and Adherence.

Experience

Sr Data Processing & Quality Control Supervisor Ipsos in Kuwait Feb 2019 – Present

COUNTRY IFIELD CHAMPION (CIC)

·Performing all tasks of the previous role in addition to the following:

·Improving work efficiency of CATI – FTF interviewers by providing constructive feedback and timed recommendations/trainings to their supervisors.

·Implementing processes that enhance (CATI, CAPI & PAPI) conducts, and ensure teams’ members follow and adhere.

·Applying new effective QC procedures Using system tools to gather and analyze data affecting quality.

·Developing Daily, Weekly & Monthly reports pertaining to all conducts in OPS Dep to draw the actual KPIs.

·Managing Ipsos Ifield portal (Training teams on the updated versions, Adding & Assigning users’ roles and tasks, solving all related problems facing users).

·Deployment and Configuration of system applications and devices and fixing the usage issues which keep the team moving and producing frequently along the running time of a project.

·Enhancing the workflow across various teams including Operations, CS, technical and development and keeping them updated by following up the daily progress of every project and avoiding any potential obstacle.

Sr Data Processing Executive Ipsos in Kuwait June 2011 – Jan 2019

·Survey Programing/Scripting & Developing.

·Data Collection, Transformation and Exploration.

·Data Quality assurance, Checking & Validation (i.e. identify any deficiencies in the legacy survey scripts, improve ongoing database production system)

·Data Analyzing, Visualization & Generating reports and Tabs and perform any other ad-hoc project tasks assigned by management.

Skills & Abilities

IT

·Programing/Scripting with (IBM SPSS Data Collection SW - Dimensions, QPS).

·Excellent knowledge of (SQL, Java, C, C++, JavaScript).

·Excellent knowledge of statistical packages for analyzing large datasets (SPSS, Python, R, Tableau).

·Excellent experience of MS Office package.

·Strong IT literacy (System Assembly, Configuration and Troubleshooting).

research

·Investigating and solving data related queries and requirements.

·Experimenting and facilitating all data collection methodologies.

·Improving data processing Procedures to Prepare and Present Results to Management and Clients.

·Analyze Data to Draw Both Qualitative and Quantitative Conclusions.

·Following quality assurance measurements by developing and applying QC procedures.

Management

·Self-management and organized.

·Teamwork oriented & role changing ability.

·Flexibility & work under pressure ability.

·Paying attention to details.

·Stick to schedules & committed to timelines.

·Budget Management.

·Good command of leading teams executing and fulfilling firm theory.

·Effectively communicate with other teams and clients.

·Quick learner (passionate about knowing more).

·Agile methodologies.

Education

B. Ed. Mansoura University - Egypt

·Major: Education

·Minor: Computer science

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