Insurance Safety
Resume:
Octavia D. Gould
*********@*****.***
Permanent Address
Suffolk, VA 23434
EDUCATION
Howard University, Washington, DC
B.B.A. in International Business May 2017
Concentration in Risk Management and Insurance
Kedge Business School, Marseille, France
Foreign Exchange Student January 2016 – May 2016
WORK EXPERIENCE
Flight Attendant, United Airlines January 2019 - Present
• Flying the friendly skies providing customers with world class service
• Working with people from various different backgrounds on a daily basis to achieve corporate objectives
• Ensuring customers adhere to all safety protocol to ensure safe departures and arrivals on all flights
• Adapting to a fast paced environment that includes but is not limited to managing medical situations ranging from mild to severe, conflict resolution and enforcing FAA safety rules and regulations Willis Towers Watson, Graduate Development Program August 2017 – December 2018
• Assisted with the insurance brokerage process by developing submissions, renewal strategy documentation and client analytics across Reinsurance and General Liability lines of business
• Collaborated with clients and their third party administrators to aid in streamlining the workers’ compensation claims process and analyzed claim activity across organizations in order to further mitigate future losses
• Employed critical thinking and Microsoft Excel skills to run, analyze and interpret raw client data of over 100,000 entires to create deliverables that translate well to the client
• Elevated corporate culture by serving as the WTW Inclusion and Diversity team co-lead on the Workplace Leadership Team to help organize events for our office of over 100 employees
• Experience in this rotational program spanned across workers compensation claims management, general liability coverage on large accounts with at least $1 billion in revenue and reinsurance programs on towers upwards $300 million
Protiviti, Internal Audit and Financial Advisory Process Intern June 2016 – August 2016
• Worked with various companies to help improve business processes to increase maximum revenue and achieve optimum operation levels
• Reviewed financial statements to crosscheck against corporate receipts to ensure correct expense approvals
• Used Tableau software to help create and/or redesign business processes to improve organizational efficiency HAI Group, Insurance Operations Intern May 2015 – Aug 2015
• Worked directly with the underwriting department to create and assess a seasonal loss analysis
• Analyzed various property values in the book of business to help to find areas for diversification
• Successfully delivered detailed presentation to the CEO exhibiting areas of excellence and areas of growth including a multi-million dollar opportunity for profit increase based on seasonal rate discovery Extracurricular Activities
HJ Aviation, Private Pilot License Present
• Currently working towards obtaining my private pilots license
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